Reviews
In my opinion Toyota of New Bern has a 5 Star Service
In my opinion Toyota of New Bern has a 5 Star Service Center. My Service Advisor Amber Frazier is excellent in dealing with people and very professional in her job. She helps me get an appointment with ease and when I bring my vehicle in she keeps me advised on the progress of the maintenance that I requested and she alerts me of mechanical problems detected during the service appointment and she also informs me of the Toyota Recommended Maintenance needed to keep my vehicle operating in Top Maintenance Condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy, thank you for sharing your continued loyalty and outstanding feedback! We appreciate your business and we will pass along your kind remarks about Amber and the team. See you next time at Toyota of New Bern!
My mother always liked Toyota of New Bern & I now
My mother always liked Toyota of New Bern & I now understand why. Because I was treated like she was. With respect & like I was the only person there who even mattered, even though I noticed all those around me were treated the same way as me. Thank you so much. WWiley
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're delighted to hear that our team at Toyota of New Bern provided such excellent service for you and your mom. We appreciate your kind words and look forward to serving you again in the future!
I was very please with the quick response and service was
I was very please with the quick response and service was excellent!!! Thank you very much!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to assist you, Marcello! Thank you for choosing Toyota of New Bern.
Five stars!
Five stars! Toyota of New Bern is the best! Great service, fair prices, and friendly staff. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fantastic review! We're delighted to hear that our service, competitive prices, and team at Toyota of New Bern met your expectations. We appreciate the recommendation!
I’ve always loved Toyota of New Bern.
I’ve always loved Toyota of New Bern. The people are so very friendly, the building is very clean, and the people always look out for you. I went in for my past due oil change due to having to make so many trips to Chapel Hill for cancer treatment. They made me aware of several other things that needed attention. After our conversation of the issues they took care of them right then. I’m not much of a people person but Toyota is just perfect for me- obviously- I’ve been with them for over five years now. Oh- we always get a Christmas card from our sales guy every year that he personally signs. It’s the little things that make this place so great to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jody, thank you for sharing your experience with Toyota of New Bern! We're glad to hear that our team continues to provide the friendly and attentive service you've come to expect over the years. We appreciate your loyalty and look forward to serving you in the future!
Walked in to get an oil change for my GR Corolla and was
Walked in to get an oil change for my GR Corolla and was received really well. The mechanics kept me updated and well informed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toni, we're glad to hear you had a positive experience with our team at Toyota of New Bern. Keeping you informed is important to us—thanks for sharing your feedback!
This is a top rated service center headed by Scott.
This is a top rated service center headed by Scott. They are very professional in the manner they will access your problem & get things done. I would highly recommend them to handle your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ken, thank you for recommending our service center at Toyota of New Bern! We're delighted to hear that Scott and the team provided professional assistance. We look forward to assisting you again in the future!
Alex was awesome it is the 2nd car/truck we leased from
Alex was awesome it is the 2nd car/truck we leased from him.Toyota of New Bern is the place to go for car/truck shopping needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vinn, we're delighted to hear that Alex provided you with another great leasing experience at Toyota of New Bern! Thanks for choosing us again for your vehicle needs. Enjoy the ride!
Toyota of New Bern is the ONLY place I take our vehicles
Toyota of New Bern is the ONLY place I take our vehicles for maintenance. Excellent customer service is the norm not the exception.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, we're delighted to be your go-to for vehicle maintenance at Toyota of New Bern! Thank you for recognizing our commitment to excellent customer service.
New Bern Toyota has given me prompt, professional,
New Bern Toyota has given me prompt, professional, friendly service both times I have been there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cathy, your kind review warms our hearts! Thank you from the Toyota of New Bern Team.