Cook Volkswagen

Cook Volkswagen

2110 Belair Rd, Fallston, MD 21047

New 866-455-7660
Used 866-576-3642
Service 877-289-1963

Please contact our Internet Sales Department.

Average Ratings

4.3 out of 5.0
100 out of 118 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 118 reviews
5.0 out of 5.0

best time buying a car

by from Parkville md |

Bought a lot of cars in my time but Mike Hamilton made it fun. Great selection of cars Financing was better than my credit union ( Mike be a Steelers fan was the only downside) But he does love my Orioles I'll send family and friends

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Jarrettsville, MD |

I bought my new Passat at Cook. The service was great. I was pleased with how I was treated from the initial salesman, manager, to the finance guy. They were respectful and informative.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great car selection and great people to deal with

by from Laurel, MD |

The service was great. The dealer, Wayne, was very knowledgeable about the product that was sold to me. Also, the financing manager, Pete, found the best possible lender for my budget.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Cook's was great!!!!

by from Baltimore |

Wayne Mekinski costumer service was acceptable. Wayne Mekinski was very knowledgeable about the car. I had no credit and, received great interest rate. I would defiantly recommend Cook Vw... I love my car :)))

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good experience

by from Abingdon, MD |

Just jumped out of my car to take a quick look at a vehicle and was greeted by Christina. My wife and I had no intention of buying anything and were just planning to look around and decide by the weekend. I was drawn by Christina's willingness to show us cars that would work with a no pressure feeling. The wife and I never went to another dealership and bought that day. Thanks Christina for not being the stereotypical "used car salesperson".

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

very satified

by from randallstown md |

bought a 2002 lexus r330 from andre the salesperson my experience at cooks could not have gone better. Andre showe me a vehicle in my price range and at the payment i could afford. I will be back for my next vehicle . Thanks cook colkswagen.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

AMAZING! CUSTOMER FIRST FOR SURE!

by from Washington, DC |

They were amazing! Tyler is one of the friendliest, most laid back sales people I've met. It was such a pleasure to do business with them. They are definitely customer first and you can tell! Drove off with my brand new car recently and I couldn't be happier!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BOUGHT NEW INSTEAD OF USED

by from WHITEFORD MD |

WAS SHOPPING FOR A USED CAR FOR MY SON...LOOKING FOR A PAYMENT UNDER 250 CHAD IN NEW CARS MADE ME AWARE OF SOM GREAT LEASING SPECIALS. DROVE OFF THE SAME DAY IN A NEW 2014 JETTA. VERY NICE PEOPLE VERY FAST DELIVERY THANKS CHAD

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional Service

by from Forest HIll, Maryland |

I cant say anything bad about my experience. Christina Webster is an outstanding salesperson. Everything was explained and Im feeling like I got a deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service!

by from Baltimore, MD |

I was able to go in and pick and drive a car off the lot in the same day. Salesman, Andre was very helpful and came to pick me up to get the car. He was very efficient and helpful. I would definitely recommend visiting this dealer and ask for Andre!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 118 reviews)