Black Buick GMC

Black Buick GMC

809 Salisbury Rd, Statesville, NC 28677

New 866-396-9834
Used 888-851-6238
Service 888-276-0533

Black Buick Gmc Family Owned and Operated for over 65 years!

Average Ratings

4.8 out of 5.0
31 out of 32 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 32 reviews
4.0 out of 5.0

Overall Service Visit

by from Statesville, NC |

Frank Brown usually waits on me. He knows my name when I walk in the door; he's always friendly and helpful to me.

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Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and very clean.

by from Statesville, NC |

Had to take 2014 Sierra for a recall, it may have taken 20 mlnutes or so, not a long wait. They have always been very nice and courteous.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Statesville NC |

The experience went extremely well. They take great care of my 2003 GMC truck. I never have to wonder if they are making unnecessary repairs. They are up front and straight with me about what needs to be done. I plan on coming back for service with them as long as I own a GMC and I plan on owning one for a long time. The service manager, Frank, is a great guy and wonderful to work with.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great overall experience

by from Statesville, NC |

Very happy with our vehicle purchase as well as the customers service that has continued. Would definitely purchase another GMC in the future.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Troutman, North Carolina |

Frank Brown is one in a million and an all star at customer service. Frank never fails to provide the very best customer and he and Myron Black are the reason I keep coming back..

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Overall good experience

by from Statesville, NC |

Came in for oil change. Service rep was very professional, informative, and helpful. Kept me informed of the process with any cost involved.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service,professional

by from statesville,n.c. |

these guys always do an awesome job,i always recommend the dealership for service and sales.thanks for the professional service we recieve when we take our vehicle in.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great staff clean facility great service highly re

by from Statesville, n.c. |

Questions 1 and 2 say it all mike and associates were very professional took truck one day for repair was done in a minimum time took car in the next morning for service same treatment. staff very courteous.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Statesville, NC |

I was really pleased with the serviced that I received yesterday, although I didn't not have an appointment. Mike didn't hesitate to have me to bring my Terrain in after I explained the problem i was having with my vehicle. I received excellent service and I appreciate the quick response on my vehicle on getting it repaired.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service and facilities

by from Cleveland, NC |

I always have had excellent experiences with Black's service department. Frank, Mike, and now Reno....These guys do an excellent job and make me feel like they have my best interest at heart.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 32 reviews)