Fred Anderson Toyota of Columbia

2136 Sunset Blvd, West Columbia, SC 29169

New 888-684-0383 New 888-684-0383
Used 888-720-8620 Used 888-720-8620
Service 866-495-4625 Service 866-495-4625

The Family Store


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 142 reviews

Featured Review

5.0 out of 5.0

Great sales team

by from Gaston,Sc |

I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right information. We ended up buying a new Tacoma and are very happy with the free oil changes for life and the engine Guarantee for life also. The other dealers couldn't offer this.

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  • Customer Service
  • Buying Process
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


2.0 out of 5.0

No follow up

by from Lexington, SC |

I was a repeat customer, and I really like the vehicle I purchased, however I will NEVER recommend or utilize this dealership again. You are the most important person in the world until your check clears!

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Just Plain Easy!

by from Columbia, SC |

I recently bought a used car (it was a Honda - so I can't speak to their stock of Toyota's) from Greg Pritchett. It was a great experience overall because it was just so easy. He wasn't pushy or sneaky, just a down to earth salesman who was there when you needed him but didn't lag behind you the whole time. Overall great customer service. The only reason why I gave the 'Buying Process' category an 'average' rating was because of the time it took to sign all of the papers. I feel like it could have been a bit quicker, but then again I've only bought one other car. Overall it was an easy and painless experience. I highly recommend checking them out - even if you aren't looking for a Toyota.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

beware of deceitful business practices

by from Columbia SC |

Beware. They changed the numbers during the buying process when I went with Toyota financing. After an entire day of negotiating price and with me quoting the previous number we had agreed upon I did not discover the price had changed until I was sitting there signing the papers prepared to pick up my new car. When I questioned the numbers on the last piece of paper I was supposed to sign which details the amount of money I was paying for the car salesperson laughed and said don't worry just sign we're not sneaky. Needless to say I had them destroy all the papers I previously signed and I took my keys to my old car and I drove away. So if you take the Toyota financing they will attempt to add money back on to the agreed-upon price without telling you. They wait until you get there to pick up your new car, you're all excited, they're throwing papers at you to sign and if you're not careful you'll end up paying a lot more than you thought for the car. So beware of the sales managers Scott Stone and Jimmy Carter and finance manage Chris Schimek. They smile they stick their hand out trying to tell you they care but it's a lie. There are other Toyota car dealers in Columbia take your business there. I was buying a new 2015 Camry Hybrid XLE

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience Overall

by from Lexington, SC |

I am loyal Toyota Corolla fan. I have owned 4 in my lifetime. When I purchased my 2015 Toyota Corolla S, I traded my 2010 Corolla S. I drive all the time. I mean A LOT! My 2010 had 130,000 miles on it when I traded it. Jimmy Carter, the sales manager, and James Sharper, the sales person, were extremely accommodating with me during the purchase of the 2015 Corolla. I have nothing but great things to say about the dealership, its staff, and their customer service! I highly recommend them to anyone interested in purchasing a new or used car. I have owned many, many cars during my life and I can honestly say this was the most pleasant buying experience. James even helped me pair my phone to the car's Bluetooth system and also walked me through each setting in the car's many settings. If nothing else, they are thorough! A+!!!

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  • Customer Service
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  • Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dale Davis #1 in customer service

by from Columbia sc |

Dale Davis was extremely professional and helpful in getting me into the truck I wanted. I would ask for him by name for anyone looking to buy a vehicle at Fred Anderson Toyota.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Columbia responded to this review

February 10, 2015

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Dale was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Luis Fernandez


5.0 out of 5.0

BEST purchasing experience EVER!

by from West Columbia SC |

I am so glad that I went to Fred Anderson Toyota of Columbia to purchase my First New Corolla! I was greeted right away by Chris Schimek. I told him what my "had-to-have's" were and he found the PERFECT MATCH for me! While answering all of my questions, as I had alot with it being my first purchase, he made the whole process stress-free and very imformative! Not only was Chris AWESOME but the whole staff was very welcoming and accommodating to my needs the entire stay of my visit! I HIGHLY reccommend Chris Schimek at Fred Anderson Toyota of Columbia!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Columbia responded to this review

December 5, 2014

Your fantastic review is greatly appreciated! I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to us. Be sure to find us on Facebook and Twitter. Regards, Luis Fernandez


5.0 out of 5.0

A truly great service department

by from Columbia, SC |

Maria Horres, manager of the service department, went way beyond what one would expect to make sure that my service experience was exceptional. Michael Zackery was also extremely helpful. Both understood my dismay in having unexpected problems with a newly purchased Abalon and they not only remedied the problem, they did so at no expense to me and in time for me to make a long awaited road trip both safely and comfortably. Thank you for your help, kindness and understanding! I believe this dealership has their customers interest at heart and highly recommend them to anyone needing to purchase a car or needing service on their Toyota!

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Columbia responded to this review

November 4, 2014

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with us. We hope to assist you, your family, and your friends in the future. Be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Best Regards, Luis Fernandez


5.0 out of 5.0

Service & new Car buying

by from Columbia SC |

I enjoyed working with Tim King he was knowlegeable, Sincere, & honest. He took the time to answer all my questions. I've alsways enjoyed working with the Service Department Maria is the best.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Columbia responded to this review

October 29, 2014

Thank you for taking the time to write about your experience with us. At Fred Anderson Toyota of Columbia, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Luis Fernandez


5.0 out of 5.0

Wonderful service, Fast service, Clean facility

by from West Columbia, SC |

I knocked the mirror off the side of my Toyota. You ordered me a new one and put it on my car first thing the next morning. I appreciated the fast service. The service manager was very kind and thoughtful. JS

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  • Customer Service
  • Not Applicable
    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fred Anderson Toyota of Columbia responded to this review

September 8, 2014

Thank you for the kind words. We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fred Anderson Toyota of Columbia, we value our customers and we look forward to seeing you on your next visit. Regards, Luis Fernandez


(1-10 of 142 reviews)