European Motors

6401 W Park Blvd, Plano, TX 75093

Average Ratings

3.8 out of 5.0

Overall


Customer Service
Buying Process
Quality of Repair
Overall Facilities

20 out of 28 people recommended this dealer.

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  1-10 of 28 reviews
5.0 out of 5.0

Thank you Sam and European Motors

by from Dallas ,TX |

Just bought my wife a car for our 20th anniversary. Called over there Spoke with Sam he answered my questions and sounded sincere. Made an appointment drove up to a beautiful facility in Plano I was in and out in 1 hour thanks guys!!!!

Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mercedes S550

by from Woodbridge, VA |

Great buying experience. Sam made my online experience wonderful, bought car on Tuesday and it was shipped to my home Saturday at 9:30 am. Will use again and the car is immaculate as promised.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

European Motors responded to this review

May 2, 2013

Great to hear of your pleasant experience with us! Please look us up if you're ever in Dallas! We have many clients that purchase vehicles from out of state/sight unseen and great care is taken into those individuals to help them be at ease with their purchase. Please recommend us to your family and friends. It was a pleasure to earn your business.


1.0 out of 5.0

BEWARE * Don't mention Lemon Law Buybacks

by from Garland , Texas |

Went up to see a car . After showing interest and being honest... they wasted a good hour of my time before the " happened " to mention that the car was a " buyback " from Lexus...They made NO mention of this in the ad in Auto trader because if they did NO ONE would come to look . They wait till you are interested and well in to negotiation to " bring it up" and even then they play down the FACT that the car is a lemon even though it was repaired by the factory . They even went so far as to say most of the cars on the lot were buybacks . No reputable finance company would touch a lemon and they know this too . They said they could get financing for it... I'm sure they know many disreputable finance companies since thier underhanded tactics are just that . LEMON should be mentioned in the ad ... beyond that... the FIRST word out of the salesmans mouth shoulod have been LEMON . DO NOT WASTE YOUR TIME HERE...go to a reputable dealer .

Not Applicable
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

European Motors responded to this review

May 2, 2013

With all due respect sir, you came to see a vehicle on our lot that happened to be a Lemon Law Buyback, and so I ask So what? It's a buyback, you were told it was a buyback during the time of your interest in the vehicle. It wasn't just "brought up" like there was a scratch on the car. We fully disclose that information, along with the paperwork from the state and the manufacturer to show you the complaint and when and how it was rectified. You're writing a bad review about our dealership because you were bummed out that the great deal you happened to see was a buyback. I'd appreciate it if you saved your negativity and distaste for elsewhere and respectfully comment on perhaps the level of customer service you received, overall facilities, ect. Your overall attitude at our facility was poor and I would recommend keeping an open mind and kind attitude for the next dealership. You might even get a better deal that way if your courteous of others around you. And for the record, we have banks that are pretty reputable that also happen to finance Lemons. Rates as low as 1.99%. You should check them out ;) Good luck to you and the next dealership that you happen to visit!


5.0 out of 5.0

European Motors was awesome.

by from Dallas, TX |

This was my first time purchasing an almost brand new vehicle (I purchased a 2013 Mercedes C250 with 3500 miles) and Sam, the sales manager, made it quick and simple. I was pretty hesitant about buying from a dealership, but Sam has helped made this transaction a breeze. He was very informational, friendly, knowledgable, and help work with me to get me the best deal. I left the dealership a happy customer. I would definitely recommend this place. I shopped around and they definitely have the most competitive pricing.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

European Motors responded to this review

May 2, 2013

We appreciate the opportunity in earning your business and wish you well! Please come back and visit us in the future for your servicing needs.


5.0 out of 5.0

Just Bought BMW 328i

by from Arlington, TX |

I bought a car (2009-BMW 328i) for my wife. She wanted a convertible and I wanted her to have navigation and the ability to speak on her phone hands free (bluetooth). Did my homework online at KBB/CarFax/USAA websites. Looked at over 30 cars at several dealership (large and small). Decided on a car from European Motors. Dealt with Sam, very professional young man. He allowed us to drive the car unsupervised and then put it up on the racks so I could look underneath the car to inspect for any hidden damage. Car was very clean but I still wasn't happy with the tires. Asked him to swap out with newer tires. Which he did. Had my financing done with USAA so I just negotiated on price. Great experience and hassle free! I would recommend anyone to use this dealership. Thanks!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

European Motors responded to this review

May 2, 2013

Thank you so much for your purchase with us! We appreciate the opportunity in earning your business and wish you well! Hope your wife is taking advantage of the convertible weather! Please come back and visit us in the future.


5.0 out of 5.0

five star sammy

by from frisco tx |

Sammy sales manager pleasure to deal with .Came in to buy a car that was out of my payment range instead of getting discouraged he listened to my wants and needs and found me a better option for a better price. Thanks love my new car.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

European Motors responded to this review

May 2, 2013

Thank you so much for your purchase with us! We appreciate your business and good luck! Please come back and visit us in the future for your servicing needs!


5.0 out of 5.0

European Motors

by from Plano TX |

We bought a 2009 Genesis from Sam and team a few weeks ago and they were outstanding. Their professionalizm and courtesy were great. We would definitely buy another car from them. They were very helpful. not pushy and just overall professional.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

European Motors responded to this review

May 2, 2013

Thank you so much for your purchase with us! We appreciate the opportunity in earning your business and wish you well! Please come back and visit us in the future.


5.0 out of 5.0

What a Breeze - Great People - Arrived Home Happy!

by from Frisco, TX |

If you can arrive home happy after buying a car, it must have been smooth sailing with great people right! Hoyt was our sales guy - very relaxed and defined guy, allowed us plenty of time to check out the car - unsupervised!!! Every question was answered honestly and we're all on the same page fast. When you don't have to doubt people and second guess everything, buying a car can actually be a joy! Alvin, another sales guys, was a joy to meet and chat with while we paused for some reason. Naz from the accounts department is a wonderful young lady! We also met the owner of the business, not sure how that came about now, but, great great people. Without a doubt we will be buying our next car from these guys - and our family will too! In fact if they don't have what we want, we'll get them to find it and wait till they do!

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

European Motors responded to this review

February 7, 2013

Thank you so much for the kind words and your awesome review! We appreciate it greatly and strive to make our clients happy and coming back in the future. Thank you again and it was a pleasure to earn your business and we hope to earn more in the future. :) Hope you have a great rest of the week!


5.0 out of 5.0

Great experience! Amazing staff!

by from Euless, Texas |

My husband and I were in the search for a Cadillac SRX, European Motors had the best deal around. Before we drove to Plano I called to make sure the car was still there. I spoke with Hoyt, he was very kind and not pushy during any point in our conversation. My husband and I arrived with our 2 year old, everyone was so welcoming and made an effort to make her and us feel comfortable. We drove the Cadillac and fell in love, the loan process was quick and simple. Naz guided us through the process and made us feel comfortable and free to ask questions. They are also amazing after the sale! We went back to have a button on the dash replaced, and were greeted with a smile and a positive attitude. She even asked about toddler who did not go that time! I will definitetly recommdend European Motors to anyone who will listen!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

European Motors responded to this review

February 7, 2013

Thank you so much Zenia for your awesome review! It was a pleasure to do business with you and your family...especially the little one! We hope you're enjoying the car and that you come back to see us in the future and visit! Thank you and hope you have a great rest of the week!


5.0 out of 5.0

Great Unforgettable Experience at European Motors!

by from Allen, Texas |

Cant say a bad thing about European Motors!! Ive bought 2 cars from them and each time, ive had an awesome pain free buying experience. I love the sales staff, very attentive, especially Sam the sales manager. He doesnt pressure you whatsoever, he has a great approach to the car selling/buying experience. The finance manager Naz, was great! She is very knowledgeable about finance, and is very bubbly as well-you dont feel like you are sitting doing paper work. It feels like talking to best friends here! On to the cars, great condition on all of them. I felt like i was looking at cars that came through a time capsule from the factory!! they must have a great service/reconditioning team i assume. Im very happy with my purchases and Linda and I will be back shortly for a car for our daughter!! Thank you European Motors!!!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

European Motors responded to this review

February 7, 2013

Thank you so much for your review! It was a pleasure earning your business and we hope to earn much more in the future from family and friends! Hope to see you soon and that you're enjoying your car!


(1-10 of 28 reviews)

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Contact and Directions

6401 W Park Blvd
Plano, TX 75093
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888-286-2805
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