Union Park Honda BMW Jaguar Buick GMC Volvo

Union Park Honda BMW Jaguar Buick GMC Volvo

1900 Pennsylvania Ave, Wilmington, DE 19806

New 888-553-3905
Used 866-414-4841
Service 866-349-9837

Average Ratings

3.7 out of 5.0
5 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-7 of 7 reviews
2.0 out of 5.0

Dismissive

by from Havertown, PA |

Talked to someone on the phone with questions about a particular car. He said he'd call me back in 2 minutes. I never got the call back. Also, I'm pretty sure I sent them a query via the website, without any response.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Very Responsive

by from Newark, DE |

I didn't buy the truck from them but they were eager to earn my business and appreciated their willingness to work together.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, trustworthy and friendly staff.

by from Philadelphia, PA |

This is a great dealer. I've been shopping for a 335 for months now (with a 330xi trade in) and have been all over the north east, and this is the best dealer I've come across. The used cars are of great quality at reasonable prices and the staff very knowledgable and friendly. I bought my car through Greg who provided a great experience and made the process very simple even though he had multiple customers and responsibilities. Also, thanks to Marianne for the simplified financials. Ill be back to this dealer for my next BMW.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Prompt reply

by from Wilmington DE |

Dealer got back to me immediately. Followed up with second call after car was ready for viewing. Unfortunately, the car didn't pass dealer certification.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership group

by from Newark, Delaware |

I have previously purchased from Union Park BMW and had a fantastic experience. I am working on deal at the Buick/GMC side and they are equally fantastic. My sales guy (Ty) is "professional grade" just like the GMC motto on my soon to be purchased Acadia. Awesome dealership!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Buying Experience

by from Wilmington, DE |

In November of this year, I leased a 2012 Crosstour from this dealership. This was my first time purchasing a brand new car since I graduated from school and began working, so it was somewhat of a stressful purchase for me. My salesman, Ed Burke, was very knowledgeable and made the process as stress-free as he possibly could. We test drove several cars before ultimately deciding on the Crosstour. Although it was a long day and an overwhelming process, I am very satisfied with my purchase.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

DO NOT shop Here!!! Waste of Time

by from Local |

The Manager Jim O.; his manager Christina and their manager Jeff are all - NOT GOOD People! Bad/NO Customer Service! Unconsiderate! Dishonest! You've been warned!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Union Park Honda BMW Jaguar Buick GMC Volvo responded to this review

September 11, 2012

This review is in the process of being removed because it is not for our dealership. The people named in the review are not managers at our dealership. We invite you to visit us to experience our efforts to provide service that exceeds your expectations whenever you visit us for sales or service. Thank you for considering Union Park Automotive Group


(1-7 of 7 reviews)