Auto Plaza

Auto Plaza

8730 Richmond Ave, Houston, TX 77063

Used 866-835-5762

Average Ratings

4.3 out of 5.0
5 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
5.0 out of 5.0

Purchased a mercedes benz s550 with rims

by from lafaye louisiana |

Was looking around for months before I finally decided to purchased this s550 and I couldnt be happier, basically got the asanti's free with the car. Would purchase a car here again

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Laid back dealership without pressure to buy

by from Houston, TX |

My 2012 Passat is the 2nd car I have purchased from Auto Plaza. Max is a great person and I will only buy my cars from him!! They Always give me the best price around without the pressure other dealers put on you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

12 Charger with just 2k miles

by from Palestine, TX |

Made the almost three hour drive down in my old Lincoln Ls they gave me a fair trade in value I think, the car I purchased was a 12 Charger with only 2k miles!! As to be expected the car was basically brand new so I can't review their service standard but overall I was treated very nicely and everything was explained to me, I would recommend them to a friend as they had a lot of nice cars on their lot. They actually beat my banks % rate which saved me $587 over my loan, I think that's what I'm most pleased about

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Unbeatable Price on an 11 Rangerover HSE

by from Austin, Tx |

I had been researching for a reasonably priced 2011 Rangerover for a long time and one evening when searching I came across this dealership, they had one in white with a chocolate colored interior. We spoke over the phone, they gave me all the information I could ask for including sending me a copy of the window sticker and warranty information. Upon arriving the car was immaculate and exactly as described I cant recommend this dealer enough, its a family dealership and they treat you like a real person not just a customer

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Beg to differ

by from Spring, TX |

I saw this review and wondered which vehicle it was so I called Auto Plaza and inquired. I ended up buying the vehicle. All that was wrong was the window module, the little motor that makes the window go up and down had a short and they just had to wait for the part. It's been a great reliable truck since and the window works great. Max was a great salesman and didn't pull my leg or send me on any wild goose chases. He kept it straight forward and honest, all the things you could hope for at a used car dealership. Thanks again!

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

A Disaster from Start to Finish

by from Alvin, Texas |

I went there and landed on a decent vehicle and came to terms with the salesman, but the vehicle needed work done on it. So they asked me to cool my heels for a little while, maybe an hour or two, so they could get the repair done. And then the story kept changing. Finally, at closing time, I was sent home on the promise they would deliver my vehicle to me the following day, so I went home only to have to keep calling rather than being updated, and being given a hollow story over and again. Finally, I told "Max" (the salesman) that I was out of faith in this vehicle and 90 minutes later came to better terms on a vehicle I liked better at Fincher's out on the North Freeway. I don't necessarily blame Max for this so much as the dealership. A vehicle not ready to roll should not be for sale on the lot and I was left wondering what other problems I would have encountered from this one. I wouldn't send anyone to Auto Plaza. Ever.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-6 of 6 reviews)