Bergstrom Imports on Victory Lane

Bergstrom Imports on Victory Lane

3023 Victory Ln, Appleton, WI 54913

New 877-245-2925
Used 888-246-7614
Service 866-639-9771

Where you get a great deal more!

Average Ratings

4.8 out of 5.0
364 out of 376 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 376 reviews

Featured Review

5.0 out of 5.0

Oil change and more.

by from Appleton, WI |

Quick, good customer service, went above and beyond to fill my car's fluids and check tire pressure during a simple oil change. Thank you!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Excellent facilities and service.

by from Appleton, WI |

The staff were very helpful in "syncing" our phone with the car. The service department always treat us well and the service is done in a timely manner.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great facility, awesome team & very informative

by from Appleton, WI |

John Bourassa did a wonderful job by listening to what I was looking for. I have him a couple cars that I wanted information on and by the time I showed up for my scheduled time John had about 6 cars lined up for me to test drive, all kinds of information about each one so I felt very comfortable making the decision on the car I was going to purchase.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service

by from Appleton, WI |

My car buying at Bergstrom Victory Lane Imports was very accommodating, educational, and enjoyable. The car dealer did everything to ensure I would be able to drive off the lot that very day with a car I really liked.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome service!

by from Appleton,Wi |

You have very courteous employees.The person in service who helped me was knowledgeable and described the service I received perfectly.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service by Service Advisor

by from Neenah, WI |

Stacy is to be commended. Her follow-up and explanation of the vehicles problems was very thorough. I have the impression she went through extensive effort to research what items were under warranty and took the time to be sure she double-checked what was under warranty as my repairs were extensive; a transmission replacement. She went through other recommended repairs in detail and did not pressure me to get all of the work done at once but prioritized items for me. She showed a respect for the impact of the total costs and did all she could to provide me value. Very pleasant to work with. She's a keeper! Thanks!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Driver Mirror Damage & Repair

by from Appleton, WI |

Larry took pictures of my damaged car driver mirror so the next day the Parts department could determine what to order. Wayne in Parts was great on finding options on appointments for my car since I work in Green Bay.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Appleton, WI |

Kevin in Mazda service could not have been more attentive to my repair issue; he went the extra mile and I really appreciated it

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Appleton, Wi |

The work was done earlier than expected, I was allowed to use a new car to do my errands and get to my appointments. Very good!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Appleton, WI |

I was unsure of my maintenance/repair needs, the estimate went quickly and service was able to complete the repairs immediately. There was ongoing communication with me throughout my visit, which was greatly appreciated.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great sales people

by from little chute wis |

the sales person(Lawrence Bowers) was extremely helpful , friendly and explained the finder points of the new Murano.Lawrence is the main reason we will come back.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 376 reviews)