Fred Anderson Toyota of Charleston

Fred Anderson Toyota of Charleston

2100 Savannah Hwy, Charleston, SC 29414

New 888-814-8549
Used 888-461-2248
Service 866-364-7866

110% Kelley Blue Book Trade-in value for your vehicle. Ask us about our Lifetime Warranty.

Average Ratings

4.9 out of 5.0
298 out of 301 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 301 reviews

Featured Review

5.0 out of 5.0

5 Star Experience!!

by from Charleston, SC |

It was an absolute pleasure to work with both Matt and Bill. Their professionalism and willingness to go above and beyond, made my buying experience an absolute pleasure. In my lifetime thus far, I have purchased over 10 vehicles from a variety of manufacturers. I would rate this dealership and its employees #1. Matt Laurence was my sales rep and I would without hesitation recommend him with highest complements. I was traveling from 100 miles away and he went out of his way answer most of my questions while providing an accurate value on my trade through pictures I emailed to him. When I arrived at the dealership he greeted me with a smile, firm handshake, and provided a no hassle process as we negotiated a fair price. One area to note was his in-depth knowledge of all the features and capabilities of the Toyota I purchased. He is a five star asset to the Toyota team!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Charleston responded to this review

June 26, 2014

Congratulations on your new purchase. Our staff is committed to assisting our guests in finding the perfect vehicle. I am glad to hear that Matt and Bill were so helpful. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Steven Rhoads GM

5.0 out of 5.0

Exceptional Service

by from Charleston, SC |

My experience was wonderful, as usual. I arrived to my scheduled appointment at 7:25 am. I was promptly checked in and the courtesy van was ready to take me to work. I arrived to work on time and was picked up from work in a timely manner.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good experience

by from Charleston, SC |

Matt Buckner was wonderful, very knowledgeable about each car and was pleasant to work with. He helped make the process as easy and stress-free as a car buying experience can be

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great first-time buyer's experience

by from Charleston, SC |

Our experience with Justin Myers was excellent. What was potentially a daunting first-time car buyers experience turned out to be an enjoyable and exciting and positive one, thanks to our salesperson. He wasn't pushy in the least and was knowledgable, friendly and smiling. We highly recommend purchasing a vehicle through him!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great sales experience.

by from Charleston SC |

I showed the sales man exactly what I wanted in a pickup, he found one that met my needs and didn't try to sell me one that wasn't just what I asked for.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Charleston, sc |

While I waited for the service to be completed I was able to use the free wi-fi. The staff was very friendly.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fred Anderson Toyota of Charleston responded to this review

September 17, 2014

It is wonderful to hear that our staff here at Fred Anderson Toyota of Charleston was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steven Rhoads GM


5.0 out of 5.0

Great Service!

by from Charleston, Sc West Ashley |

Very friendly and helpful. Great customer service. I had to get new tires and they explained everything they were doing and why. Showed me all pricing options, didn't hide any fees, and explained the benefits of each kind of tire. I feel bad, I can't remember his name, I think it is mike

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great, friendly service.

by from Charleston, SC |

Very friendly, courteous and respectful service. Did not try to sell me on additional services my car did not need. Service actually took less time than they had quoted to me!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fred Anderson Toyota of Charleston responded to this review

September 18, 2014

Thank you so much for this great review, Marilyn. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Regards, Steven Rhoads - GM


5.0 out of 5.0

Great Sales Team

by from Hilton Head |

Eric sold us a 2013 Toyota Highlander two years ago and we were so happy with the dealership, Eric, and the car, we just bought a new 2015 Highlander!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Charleston responded to this review

September 17, 2014

Thank you for writing about your visit with us and congratulations on your new 2015 Toyota Highlander! I'm sure you are continuing to enjoy it and hope that we have earned your business by working hard to get you the best price possible. Eric is an asset to Fred Anderson Toyota of Charleston and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Regards, Steven Rhoads GM


5.0 out of 5.0

Review

by from Charleston,SC |

Jack Calhoun was awesome and very helpful in fulfilling our request ! We left happy and with a new toyota !

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Charleston responded to this review

September 17, 2014

Congratulations on your new Toyota! Thank you for taking the time to write about your experience. It is magnificent to know that Jack was able to provide you with the pressure-free and knowledgeable service that Fred Anderson Toyota of Charleston is known for. Please feel free to call or stop by if there is anything else we can do to help you. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads GM


5.0 out of 5.0

Great results

by from Charleston, SC |

My wife and I definitely had great results with Brent Poling and Steve Rhoads. The vehicle we purchased in my opinion turned out to be better even than some cars that many would consider to be more valuable. In addition, it passed the sniff test with flying colors. Brent was very encouraging about the great deal we were getting on this car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Fred Anderson Toyota of Charleston responded to this review

September 17, 2014

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Fred Anderson Toyota of Charleston experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best Regards, Steven Rhoads GM


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