Stokes Mazda

Stokes Mazda

3570 Ashley Phosphate Rd, North Charleston, SC 29418

New 888-876-0830
Used 888-898-4090
Service 888-812-4710

Lifetime Engine Guarantee!!!!

Average Ratings

4.9 out of 5.0
178 out of 184 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 184 reviews

Featured Review

5.0 out of 5.0

My New Mazda 3

by from North Charleston, SC |

Clarence was very receptive during both of our visits. He was very personable and answered all our questions. He is definitely an asset to the Stokes Mazda team.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Service Department

by from Summerville |

Once again, the service department did a great job. We had a problem with the brake system and Heather jumped on the problem and did a fantastic job. They provided us with a rental car at no charge. We were expecting our second grandchild and my wife was leaving the state to go be with our daughter. A real bad time to have car problems. Even though we did not need the rental, Heather made the necessary arrangements in case our car was not ready before my wife left town. It is important to get a good deal when purchasing a vehicle but it really helps with the decision process when you have a service department that goes the extra mile to help their customers. In my driving life time, I have purchased and dealt with several dealers in the low country. There has only been a couple I would recommend buying from because of their service department. Stoke Mazda is one. Heather, you and your team did a fantastic job! Thank you!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mazda CX-5 Service

by from Mt Pleasant, SC |

This dealer is absolutely top notch in servicing my needs. They were very genuine in making sure all repairs were done to my satisfaction. Always willing to listen to make sure I was completely satisfied before leaving the dealership. I give them 11 out of 10!

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

cx5 owner

by from Goose Creek, SC |

The customer service is aways good and willingness to help you get what you need.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dandy!

by from Charleston, SC |

Easy online scheduling. Prompt. Thorough. Friendly. Fair pricing. Just regular 15,000 service - but they made it easy.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service!!

by from North Charleston, SC |

I recently had the Stokes Mazda service department do a complete check of my vehicle to ensure it was in tip top shape for a long trip I will be taking next week. Heather Strange was exceptional in explaining everything that was found or that it needed and taking care of getting all the things I approved done. Excellent customer service!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dexter at Stokes Mazda is the Best!!!

by from Charleston, SC |

Dexter is absolutely, hands down the best Car Salesman EVER! I bought a Mazda 6 and he made it extremely enjoyable. Dexter is knowledgable, personable and professional. I would highly recommend seeing Dexter and the team at Stokes Mazda for your next vehicle purchase!

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My used Mazda 3

by from Summerville, SC |

I hadn't intended to buy on Saturday however while having my wife's CX-5 serviced I walked their lot and spotted this very nice Mazda3 I tour model. I fell in love with it. Went home and did some price research on it and found the price they were asking was pretty close to book value. Went back and worked with Kristi on the sale. Got the deal I wanted. Kristi is an asset to Stokes. I highly recommend that if your looking for a car, work with her.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Recall on Mazda RX8 air bag inflator

by from Charleston, SC |

Called Stokes Mazda to set up an appointment to have the recall taken care of quickly. Just took a couple days for them to get the part in, and agreed to a great time at the end of my work day to have the work done. This is the 3rd time I've been to Stokes, and every time has been met with excellent customer service, and follow up status afterwards. Would I buy from Stokes? I like their cars!

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Customer Service
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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mazda Service Department

by from Charleston, SC |

Curtis is such a nice guy to work with. Goes over and beyond to meet my satisfaction goals. Quick turnaround on repairs/services. I would recommend this dealership to any of my friends. Always a great experience!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, as always

by from Charleston, SC |

We had a great experience with Stoke Mazda's service team. Everything that they did to our CX9 was fully explained and prices were reasonable. Keep up the good work.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 184 reviews)