- Service & Repair
The Napleton Family History:
When Grandpa Ed Napleton opened his first Buick store in 1931, he had one guiding business principle: common courtesy. That is, the customer always comes first. The 'Family Secret' must count for something: like 300,000 plus satisfied customers. Underscoring that secret's importance is the fact that about 67% of Napleton customers are repeat customers.
Today, Napleton dealerships number 24 franchises and 18 state-of-the-art sales & service facilities, providing employment for over 600 men and women. Times change but one thing hasn't: common courtesy.
56 out of 73 people recommended this dealer.
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Working with sales rep, Rob Goldberg, I found the right car at the right price. Not only did Rob show me cars on his lot, but drove me to a sister dealership to view another car I was considering. Without prompting, he went above and beyond expectations. The process was easy and enjoyable. Rob is a true professional and would be happy to do business again in the future. In fact, Rob will be our 1st call when looking for our next vehicle. The vehicle was in amazing shape and fit us perfectly. Upon writing it up it was a team effort to make it effortless and answer any questions we had.