Luxury Car Outlet

751 W Roosevelt Rd, Lombard, IL 60148

Average Ratings

4.7 out of 5.0

Overall


Customer Service
Buying Process
Quality of Repair
Overall Facilities

19 out of 20 people recommended this dealer.

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  11-20 of 20 reviews
1.0 out of 5.0

Worse dealership ever!!!!!!!!!!!

by from Chicago |

I went in to purchase a used car and asked for them to estimate my trade and they low balled my trade and when I told them that it was worth much more they said then go to another dealership and sell it there! Nice salesmen right! DO NOT buy from these people rude and not worth your time.

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Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Orland Park, IL |

I was in the market for a used BMW when I stumbled across Luxury Car Outlet. I viewed their inventory on-line and found several cars that were of interest to me. I test drove 3 cars and finally settled on one. The pricing I received beat the competition, the attention to detail was excellent and the entire car buying experience was better than I have ever had in the past. Thank you Luxury Car Outlet for your professionalism.

Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellence In Automobile Sales

by from Chicago, IL |

I have now purchased 3 used automobiles from Luxury Car Outlet over the past 3 years. The sales and finance personnel are extremely professional and understand that the car buying experience can be stressful so they do their very best to put you at ease. Every vehicle I have purchased from this dealership has been in excellent condition and the pricing most definitely beats the competition. This is an A+ dealership.

Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Chicago, IL |

I have nothing but good things to say. Brandon and Paul were great to work with. They have a very friendly and helpful staff. There is no pressure to buy and they were willing to work with me to get the car I wanted. I would recommend them to anyone looking to buy a car.

Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Experience at Luxury Car Outlet

by from St. Louis, MO |

I have to say that working with Brandon Powe, Internet Sales Manager, on my used car deal was a very good experience. I was not in any rush and he worked with me via email and phone over a few months span answering all my questions and even offering advice and research on some things I wanted to change about the car I was purchasing. I would recommend this dealership to anyone looking for a great used or new luxury car at a great price. I looked in numerous other states for a better price and found that Luxury Car Outlet was the best deal!

Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2005 BMW 325CI

by from Chicago, IL |

This makes the second car that I had purchased from this dealer. I was once again dealt a very positive, upbeat and caring attitude. Brandon made sure all questions and concerns were dealt with in a timely fashion. He actually called me on the progress the car instead of me calling him which as we all know can be an issue. I woulod recommend this dealership if you want to find a great used luxury vehicle.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice cars , good prices and great people

by from Aurora,il |

I did a lot of research online and narrowed down to a few dealers , i checked all the cars on my list and decided to buy from luxury car outlet not because the good price only but because of the good feeling that you get from the time they greet you till you walk out the door . Pressure free zone

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Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome deal!

by from Naperville |

I bought a 328i from this dealer, and everything was exactly as described to me over the phone. The price was great, and the sales staff was friendly and courteous. I would definitely recommend this dealer to my friends and family.

Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

V dub phaeton v8

by from DES moines iowa |

I found this company very friendly like family to me. All the cars on the lot were really clean used that I seen. My car had a small cut in the underbody beneath the door with rust forming. They inspect and service these cars but may not disclose damage so take a better look car drives excellent

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

First Time online purchase

by from Wisconsin |

I was a little hesitant as a first timer and a women purchasing a car. I think that Brandon did a nice job via email and follow up as far as service and response time. They also called to make sure I liked the car in follow up. I think added touches such as a full tank and explaining the purchase process between states may have made me more comfortable and less guarded.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(11-20 of 20 reviews)

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Contact and Directions

751 W Roosevelt Rd
Lombard, IL 60148
Get directions to Luxury Car Outlet

Used Cars

888-464-2650
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