Don White's Timonium Chrysler Jeep Dodge and RAM

Don White's Timonium Chrysler Jeep Dodge and RAM

10300 York Rd, Cockeysville, MD 21030

New 888-289-2301
Used 877-280-3166
Service 888-283-2093

Please call and ask for our Internet Department

Average Ratings

3.8 out of 5.0
29 out of 41 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    21-30 of 41 reviews
5.0 out of 5.0

Excellent Customer Service!

by from Glen Burnie, Md |

My wife and I recently purchased a new SUV from here. The overall process was very pleasant thanks to the salesman, Sean Fitzpatrick. Sean was very knowledgeable, friendly and took his time explaining all of the "ins and outs" of the SUV. He never once acted aggresive or "pushy" just to make a sale. Sean displayed honesty and took customer service to a whole new level. The rest of the staff we interacted with were also pleasant, helpful and professional. If you are looking to buy a car, I highly recommend contacting Sean Fitzpatrick at Don White's Timonium.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Awful service

by from Towson, md |

I bought my jeep wrangler less then two year ago. It has developed the death shake. I took it in for service. They charged me to even look at it then would not fix it coming up with a bunch of excuses. They lost my keys then tried to just shoo me away. Not even willing to explain to me why it was not covered under my warranty. They will be hearing more from me. Awful do not buy or go there for anything

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Good Experience

by from Edgewater, maryland |

Overall one of the easier buying experiences I have had.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

POOR QUALITY DEALERSHIP

by from springfield VA |

A waste of time...Can't make a purchase on something they can't find on the lot!!!!! my goodness TWO weeks later the website STILL has the car listed for sale (now knowing IT'S NOT THERE) such a shame- the employees have NO CLUE what cars are available yet THEY are the ones SELLING the cars!!! Save face and take your business elsewhere.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Don't believe their online prices!!!!!

by from Lewisburg, pa |

Don't believe any of their "online prices" they all total bs and you only get that price if you qualify for 18 different rebates. Do not buy from these scumbags trying to screw you out of cash.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, curtious staff, great facilty

by from cokeysville,md |

The staff was very helpful and they took care of my car in a timely manner.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

leave me alone!!!!!!!!!!

by from baltimore md |

I just wanted more information about a used chrysler town and county. My husband and I were a few weeks out from buying one and wanted more information about why the one was traded in with such low miles. Since contacting this dealer I have received numerous calls from several different people, they are worse than telemarketors! When Im ready Ill buy a car! But not from this place!

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Experience Around!!!

by from Dover, DE |

Don Whites Timonium was probably the friendliest dealership that I have ever been to over my short years of purchasing vehicles. I spoke with their online team to get me the best deal on a brand new Journey that no dealership in Delaware even attempted to touch. From the time I spent on the phone, internet or in person my family and I were treated as such. Don Whites team treated us so good and we were in a out of there in about 1 1/2 - 2 hours from start to finish. I cannot comment on quality of repairs because I haven't had to make repairs yet, but if it is anything like the experience we had at purchasing it will be a pleasant one. The facilities were spotless, Don White really does treat his customers like family and I would truly recommend them to anyone looking for the best deal and some of the best people to deal with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New renovated service department-great experience!

by from Nottingham, MD |

When I dropped off my car I was surprised to see a totally new service department. Very clean. I was approached by someone immediately upon pulling my Jeep into the garage. Repairs were covered by an extended warranty that I had purchased a couple years before and this was one of the best repair services I have experienced, ever. Well done Don White's! Very nice changes!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Unorganized dealership, calls/texts were too much

by from Towson, MD |

I inquired about a certified Jeep Grand Cherokee online and the first day I recieved an email back and call explaining about how the Jeep was there on the lot and when I would come down. Not 30 minutes later another man called me, of which I had a hard time understanding, I told him I was in contact with someone already at the dealership, he said to talk to him not the other person. Another 30 minutes later I get a text from someone about the Jeep. This was too much for me and a bit absurd. I ended up looking at other Jeeps at different dealerships, this place wasnt for me.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(21-30 of 41 reviews)