Honda of Mission Valley

5812 Mission Gorge Rd, San Diego, CA 92120

Average Ratings

4.9 out of 5.0
165 out of 167 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  161-168 of 168 reviews
5.0 out of 5.0

Great customer service

by from San Diego, CA |

Patrick, Andy and Derrek were all very professional and personable. Definitely a pleasure doing business with them!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Typical salesman

by from Del Cerro |

Everyone has certain 'low' expectations of a car salesman, and the salesman I dealt with met all those expectations. He was very typical. After the initial pleasantries, the negotiation process was tense, he was full of number spinning and a bit vague with the intent to raise the price, which made the negotiation a "shady" process for me. Afterwards, the actual paperwork was a breeze and I am very happy with the actual car. Bottom line, I will not return to this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

Honda of Mission Valley responded to this review

April 20, 2012

KatIe, please call or emaIl me as I would like to know about your experience. I do not tolerate "shady" processes at my store. It would help me save other customers from any experience like this. Sincerely, Ray Burns General Manager at 619-563-1095 or rburns@penskeautomotive.com


5.0 out of 5.0

Very speedy and efficient

by from San Diego, CA |

Used the Costco program to buy a new car so it was nice to not have to deal with sales guys who just want to sell you a car off the lot as quickly as possible. The fleet sales manager got us the exact model we wanted in the exact color we wanted. Overall excellent experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Team

by from La Mesa, CA |

Honda Mission Valley has a great team and their customer service is exceptional. We've bought new cars and traded others in over the years as well as had service performed. I trust this dealership.

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy Peasy!

by from San Diego, CA |

Buying a new car was a very easy and fun experience at Mission Valley Honda. The sales person was very knowledgeable about the cars we were interested in. I felt welcomed by and at ease with all of the sales personnel. The dealership was busy but I was treated as though I was the only person there. After we made our purchase, our salesman even helped us get our GPS set up to get us home! He followed up with us to make sure that we were enjoying our new ride and to answer any questions that may have cropped up. All-in-all, it was really the best new car buying experience I've had!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Civic

by from Pacific Beach, CA |

As a returning customer I am well aware of the professional service and attitude this dealership displays. With my second purchase I was not disappointed. Their courtesy and politeness are matched by none. Thank you again for a wonderful expirenece!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very satisfied customer

by from La Jolla, CA |

I thought my experience was terrific. I had shopped other dealerships and had a decent experience but then I went to Honda Mission of Valley and felt very comfortable and welcomed. Everyone treated me with respect and friendliness. I believe I got an honest deal. I will recommend this dealership to my family and friends. The location of the dealership was very convenient, it closer to the center of town than I had originally thought.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Servicing Older Honda

by from Poway CA |

We took our older Honda in that my son drives and they did a great job inspecting and letting us know what was needed to keep our 17 year old safe. They did not over-recommend so I was able to get all of the work done.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(161-168 of 168 reviews)