Ken Garff Hyundai

Ken Garff Hyundai

717 S. West Temple, Salt Lake City, UT 84101

New 866-976-4027
Used 866-976-3134
Service 877-673-0400

We hear you.

Average Ratings

4.9 out of 5.0
106 out of 110 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 110 reviews

Featured Review

5.0 out of 5.0

Pleasant Experience Overall

by from South Jordan |

Michael Blackham was my salesman and he was great to work with. He didn't try to pressure me into a more expensive model or harass me to buy options or upgrades. He listened to what I wanted and then matched me up to that car. Seriously, it took less than an hour. When was the last time that happened at a car dealer? These guys are honest and I highly recommend them.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

BEST DEALER IN SALT LAKE!!!

by from Salt Lake City, utah |

My car shopping and buying experience at Ken Garff Hyundai was absolutely fabulous and completely PAINLESS right from the start and all the way to the end! the managers Shayne and Jordan went OVER AND BEYOND to work with me on my financial situation which was very difficult given I had almost no credit history. I was so surprised on how much I was able to afford and how much bang for my buck I got at Ken Garff. My salesman Brandon let ME do ALL the talking and I definitely felt listened to and heard. he didn't push anything on me and let me control what cars I wanted to see and I felt like I as treated like family!! Brandon was very honest, upfront, transparent, and direct. I really appreciated how the Hyundai garff team catered to what I needed and had a great, streamlined process.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BEST DEAER IN SALT LAKE!!!

by from Salt Lake City, Utah |

My car shopping and buying experience at Ken Garff Hyundai was absolutely fabulous and completely PAINLESS right from the start and all the way to the end! the managers Shayne and Jordan went OVER AND BEYOND to work with me on my financial situation which was very difficult given I had almost no credit history. I was so surprised on how much I was able to afford and how much bang for my buck I got at Ken Garff. My salesman Brandon let ME do ALL the talking and I definitely felt listened to and heard. he didn't push anything on me and let me control what cars I wanted to see and I felt like I as treated like family!! Brandon was very honest, upfront, transparent, and direct. I really appreciated how the Hyundai garff team catered to what I needed and had a great, streamlined process.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

can't find my review.

by from Salt Lake City, UT |

I just made a review of the financial, but now I wanted to up date and cannot. I just want to say the financial officer called me back and everything has been explained to my satisfaction. Thank you, whoever you are. I forgot your name. Not on purpose. I'm just old and have CRS. THANKS

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great people, not pushy

by from Cottonwood Heights, UT |

I was having a hard time deciding on if I wanted to purchase a new car, used car, or just keep my car. I kept emailing and texting Steve over the course of a few weeks. He was great. He found me exactly what I wanted and stayed late to get me into my car. The communication with him is what has already made me refer a co-worker to him and my wife. Everyone was awesome from the sales manager to the finance lady. Thanks, I love my new car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Started and ended great with a rough middle

by from Ogden, Utah |

Right from the start I knew what I wanted so I didn't have to make anyone work to sell me the car. The negotiations went smoothly and I drove away in the car I wanted. When I got home I reviewed the sales docs and noticed some discrepancies that were not talked about or disclosed. I also noticed there was some cosmetic damage (bought a new loaner car) to the front end that was not noticed at the dealership. Through multiple emails and phone calls, Steve put me in connections with Kyle and Jordan who both have gone out of their way to smooth it over. Jordan typed up new car docs to have signed and Kyle/Jordan arranged to have my car taken in for the minor repairs to the front end. I probably was a difficult customer to deal with but I appreciate the effort Steve, Kyle, and Jordan took in order to make my experience with their company a great one. If I am in the need of another new car, I will not hesitate to call anyone of these three individuals to help me out.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Services, friendly salesman

by from Salt Lake City, Ut |

Steve Martinez was my salesman. He knew my budget and my down payment, found me the perfect car. He didn't try pressuring me into something I couldn't afford. There were plenty of great used cars to choose from, it wasn't easy to decide, but Steve had me out of there within 2 hours with the perfect car. I would and have already told anyone looking for a new or use car to go to Ken Garff. The salesman there are professional, friendly and very willing to help.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Trade In

by from Layton utah |

This is our second experience with buying from Ken garff. We have loved both cars that we've had through them and have loved the salesmen. We never felt pushed to buy what didn't fit our needs. John was amazing at helping what fit our budget and our needs. We have referred people when we had our elantra and will continue with our sonata.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

3 Purchases this year. 1 Sales Person!

by from Evanston, Wyoming |

I purchased 3 Hyundais from Ken Garff this year. My sales rep was Rocky Nelson. The overall purchase experience was outstanding. Rocky always listens to me, understands my needs and provides me with the best automobile to fit our needs. I have recommended him to many of my friends and family and will continue to do so.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Our salesman made our experience very enjoyable

by from West Jordan, UT |

When you go to Ken Garff Hyundai in Salt Lake ask for John that's the salesman that helped my wife and I! He did great with informing us about the car we wanted but he didn't shove it down our throats that we absolutely needed to buy it right now. He didn't pressure us one bit and that was one of the reasons why we decided to buy the car that day because we were able to make our decision without feeling pressured! I would recommend Ken Garff Hyundai in Salt Lake to anyone who wants a very quality car for a very quality price and most definitely ask for John when you get there. When my wife and I start our family and need a bigger car we're most definitely going to go to Ken Garff Hyundai in Salt Lake because I know that we will be treated fairly and not pressured into any ploys or corners! Also most of all I will know that we are getting a quality car for our money that we will be able to have and cherish for years!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Dealer

by from West Valley, Ut |

I needed to replace a great truck that was a gas hog and found Charlie Madon at Ken Garff Hyundai in Salt Lake City, Utah. He listened to what I needed, understood my challenges and desires and found a great Hybrid Sonata for me. This has been the greatest car I have ever owned. Hyundai has built a superior car and Ken Garff has a great representative, Charlie Madon that lives up to the Ken Garff tag line, he listened. Thank you so much.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 110 reviews)