Long's Auto Place

(3.7) 3 Reviews

1566 Rice St, Saint Paul, MN 55117

Used 651-488-8400

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Happy, Happy, Happy

by from Roseville |

Thanks so much. I have had bad experience with a lot of car dealers in the past 30 years and you guys at Longs are great. I have been driving the car for 2 months now and love it. I sent in my best friend and she loves her Toyota. You guys did great......and thanks for the gift certificate. Lilly and I had a great dinner on you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Woodbury mn |

In a recent review I wrote how terriable longs was and service of my 2006 Expedtion after sitting down with Mr Long discussing all my problems they had had my issues resolved, I would highly recommend you to buy a vehicle from this dealer ship great customer service and great service department Thank You Mr Long,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible customer service

by from Woodbury mn |

This is the worse car lot I have ever bought a car from, they say they thrive on customer service I bought my vehicle from them had them look at my check engibpne light 3 times lied about putting a new part in, then wanted me to leave it with them for 2 days to look cover it but when I bought it thry said thry checked everything out and all was good since then 3 other parts have gone the extended warranty they said we should buy covers none of repairs and will cost 2500.0 to fix which I can't afford on disability worse auto dealer and liars I have had this vehicle 6 months snd not even 6,000 miles driven on it, I have emailed them 3 times and no response,,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-3 of 3 reviews)