- Service & Repair
21 out of 26 people recommended this dealer.
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by Examples: "JanetDC", "sportsfan"
BUY YOUR CAR WITH CONFIDENCE WHEN YOU BUY FROM RC AUTOMOTIVE!!! If, you were ever under the impression you can't get five star service with a used car dealership, then RC Automotive will give you reason to pause. Every dealerships goal is to provide you with a positive buying experience and in my book, that begins with your sales agent. I, had been shopping high and low for a vehicle, done some serious research and created a list of different vehicles with specific criteria that would work for me. I, visited most every large and small dealership in SLC, Bountiful and Layton. My find, for the most part was, I knew more about the cars than the agents I was working with, until I met Chris "CJ" Sauric. He was one of the most honest, considerate, knowledgeable, experienced and motivated individuals I had dealt with. He knows cars! RC Automotive didn't have the type of car with the options I wanted so, "CJ", stayed on task night and day to find the right car for me. This was a long and grueling task for him, but he never once complained. I'm now the proud owner of a fabulous Hyundai Santa Fe, that more than meets my expectations in options and in price. Thank you "CJ"! His no pressure approach was refreshing, and his willingness to go the distance to take care of me, put RC Automotive right up there with Salt Lake City's best. I, was so pleased with the customer service received from "CJ", that I put him in charge of finding my mother a car. Once again, he proved himself to be at the top of his game. She, is now the proud owner of a new Subaru Forester. As for RC Automotive's service department, I can say their quality reputation doesn't stop at the sale of a vehicle. My mother had a light come on in her brand new car and she panicked, rightfully so. RC Automotive, without question or hesitation sent an employee to pick up my mother's car (30 minutes each away) leaving her with another car for transportation. They took care of the problem immediately, returned the car to my mother and assured her they were only a phone call away if, she were to need any further service. My mother and I, feel very fortunate to have had the opportunity to work with some like "CJ"/RC Autmotive in what can be a very intimidating purchase for a woman in what some consider a man's world. They never made us feel like our questions weren't valid, no matter how small. "CJ", Tony, RC Automotive in general, treated us like family. RC Automotive's customer service is stellar!!! I highly recommend RC Automotive to anyone who is in the market for a vehicle and a truly positive buying experience.