Fort Mill Ford

Fort Mill Ford

801 Gold Hill Road, Fort Mill, SC 29708

New 888-406-7041
Used 888-415-9104
Service 888-903-9875

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Average Ratings

4.3 out of 5.0
55 out of 66 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 66 reviews

Featured Review

5.0 out of 5.0

great experience

by from conover, NC |

I had a great experience with this dealership when purshasing my vehicle. I would recomend to any buyer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Professional and Caring

by from Fort Mill, SC |

I love my new Ford Fiesta hatchback! It is the perfect car for me. :) Due to a car total, I had the wonderful pleasure of having to replace a car immediately after closing on my first house:/ Janette was an excellent, understanding, and patient salesperson, as I could not finance right away. She really knows her Ford vehicles and was able to explain the benefits of buying used, leasing, or financing through FM Ford. I really appreciated how she allowed me to weigh all the pros and cons before making my decision. The atmosphere at Fort Mill Ford was very professional, organized, and customer oriented. I will definitely recommend my family and friends to this store and sales associate.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BIg Dave in Service

by from Charlotte NC |

I have been coming to see Big Dave since 2004. I bought a used Ford Explore. Since that time I have had my truck serviced at this location. Big Dave has made it very easy. He lets me know the cost of repairs. What needs to be done that day and what can wait a few weeks. My car is always done when promised. I can even rent a car and leave mine over the weekend for service. Big Dave will call me on my cell if there is anything that I need in addition to what it was brought in for. Being a woman it is good to know that I am not being taken for a ride. Often people want to fix things that ar not wrong with the car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best dealership I have ever done business with

by from Mill Spring,NC |

All the people I came in contact with knew the product line,were courteous,friendly,helpful and enjoyed working with you to make sure you had a great experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Execllent car buying experince!!

by from Canton, NC |

This is the second new vehicle I have purchased from Fort Mill Ford. Great group of people there. I would not think of going any where else. Special thanks to William, Scott, and Ben!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fort Mill Ford & Janette Moore Best Combination!

by from Clover, SC |

We have purchased 3 new vehicles in the past 3 yrs, and to are advantage we we lucky enough to be referred to Janette Moore from a friend the first time we went to Fort Mill Ford. She is a very detailed, caring, hardworking, knowledgable, truly listen to the customer salesperson. My wife had just went though some major surgery and could not spend time at the dealership. Janette handled all the information over the phone, including the payment we wanted. Upon arrival at Fort Mill Ford, our new F-150 was out front, all detailed and filled with gas. Janette, my wife & I, went for a ride to test out the truck, came back, she switched plates off my trade, met with finance, and we were on our way. Nice, Quick, & Easy, Thank You Janette & Fort Mill Ford!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Maintenance services

by from Charlotte, NC |

I would like to appreciate Frank Arnold for the excellent customer service I received from him and his staff, while I was there waiting to have my vehicle repaired, even though it was not a Ford.

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service review

by from Charlotte NC |

Excellent experience with the service dept. Big Dave explained all aspects in full and kept me informed as to the status of the maintenance. Highly recommend!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

After 7 Purchases I say "Fort Mill Ford is #1"

by from Huntersville, NC |

After buying many vehicles from Fort Mill Ford I can say they are the most professional! Always the best price upfront. No runaround. Always answer any questions up front. Very transparent. They are the best place to buy a new Ford vehicle. Best place to buy a used vehicle that is ready to drive. Not like other places where you still need to fix the vehicle after you buy it. I never stop being impressed with Fort Mill Ford!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Charlotte, NC |

We had the best experience in purchasing our new vehicle. Historically, purchasing a car would be very stressful and would consume hours of time. This was not the case for us at Fort Mill Ford. They went out of their way to work with us via email and their website to select a vehicle arrive at a price and do the finance documentation. The paperwork for signature was,prepared in advance of our arrival and the process of signing the paperwork was fast and seamless. Based on our experience we would recommend this dealership to anyone buying a Ford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience from sales to service

by from Charlotte, NC |

Our sales person, Pat Jefferson was the best! Performance Ford in Charlotte turned us off to the whole prospect of dealing with a Ford dealership ever again, but Fort Mill Ford, Pat Jefferson and staff changed our minds.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 66 reviews)