Tracy Toyota

Tracy Toyota

2895 Naglee Rd, Tracy, CA 95304

New 888-480-9004
Used 888-347-7221
Service 866-562-1335

Community driven by Champions.

Average Ratings

5.0 out of 5.0
3 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-3 of 3 reviews

Featured Review

5.0 out of 5.0

great place to buy a car

by from Tracy, CA |

I was in desperate need of a new car my cars transmission went out, so i went car shopping. I had been to other dealerships and all were very pushy. I had been pre-approved for a loan & other places kept trying to get me to reach the loan limit & even go over, even though i told them i could only afford so much not the limit. Well i finally went to Tracy Toyota & i said i am pre-approved for this amount but i cant afford the monthly so im not trying to get the max loan they asked what can i afford a month & once i gave them that price they said let me see what we can get you. They found me a great car within my budget, john wallace (internet/fleet director) even searched until he found the exterior/ interior color i wanted. Landon Cotton was also a big help & super nice & funny. Once i was ready to sign the final papers "bear" seen how high my interest rate was & said let me see if we can find someone who will give you a better rate he did find someone who gave me 3% lower rate than what i had. so i was super happy. Than later when i was talking to another associate he "Bear" came by to let me know he called the finance company & got them to lower it another 1% i was so happy he didnt have to do that but he did. Overall I think Tracy Toyota has a great team who don't try to get over on you. And they do their best to make sure you walk away satisfied. So if you are in need of new car definitely go visit them make sure to see John Wallace, Landon Cotton, or "Bear" .. i know there are other staff members i did meet that where super nice & helpful but didn't remember their names. Sorry

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Tracy Toyota responded to this review

February 14, 2013

What an amazing review to read, Teresa! Thank you so much for taking the time to share your experience with our dealership. At Tracy Toyota we make it our top priority to deliver detail-oriented, honest, and personalized customer service. I am so happy to hear that our team provided that for you. It was a pleasure to work with you and get you into the car you wanted at the price you could afford and we all look forward to working with you again in the future. If you have any questions please don't hesitate to call or stop by. Also, be sure to check us out on Facebook and Twitter for access to exclusive specials before your first service appointment. Sincerely, Jon Wallace 209-560-6687, jwallace@tracytoyota.com

5.0 out of 5.0

Great Experience!!!!

by from Tracy, CA |

I came in late one night very close to closing time and was immediately helped by Landon Cotton- he was very knowledgable and quick. He offered us snacks and drinks and even let me charge my phone with his cord. He made the whole car buying process so stress-free, nothing like the experience we had at other dealerships before going there. Whether I buy a used or new car I will be going back there and will recommend them to anyone I know!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Tracy Toyota

by from Tracy, CA |

Each employee has been helpful. The sale of the car was an excellent deal.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Tracy Toyota responded to this review

August 15, 2013

Thank you for taking the time to write a review and thank you for your high rating. It is our pleasure to earn your business and we hope to continue to service your automotive needs. Feel free to follow us on Twitter and like us on Facebook for any service specials or maintenance tips that will benefit you in the future. Sincerely, Jon Wallace 209-560-6687, jwallace@tracytoyota.com


(1-3 of 3 reviews)