Tracy Toyota

Tracy Toyota

2895 Naglee Rd, Tracy, CA 95304

New 888-480-9004
Used 888-347-7221
Service 866-562-1335

Community driven by Champions.

Average Ratings

4.9 out of 5.0
36 out of 37 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 37 reviews

Featured Review

5.0 out of 5.0

great place to buy a car

by from Tracy, CA |

I was in desperate need of a new car my cars transmission went out, so i went car shopping. I had been to other dealerships and all were very pushy. I had been pre-approved for a loan & other places kept trying to get me to reach the loan limit & even go over, even though i told them i could only afford so much not the limit. Well i finally went to Tracy Toyota & i said i am pre-approved for this amount but i cant afford the monthly so im not trying to get the max loan they asked what can i afford a month & once i gave them that price they said let me see what we can get you. They found me a great car within my budget, john wallace (internet/fleet director) even searched until he found the exterior/ interior color i wanted. Landon Cotton was also a big help & super nice & funny. Once i was ready to sign the final papers "bear" seen how high my interest rate was & said let me see if we can find someone who will give you a better rate he did find someone who gave me 3% lower rate than what i had. so i was super happy. Than later when i was talking to another associate he "Bear" came by to let me know he called the finance company & got them to lower it another 1% i was so happy he didnt have to do that but he did. Overall I think Tracy Toyota has a great team who don't try to get over on you. And they do their best to make sure you walk away satisfied. So if you are in need of new car definitely go visit them make sure to see John Wallace, Landon Cotton, or "Bear" .. i know there are other staff members i did meet that where super nice & helpful but didn't remember their names. Sorry

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Tracy Toyota responded to this review

February 14, 2013

What an amazing review to read, Teresa! Thank you so much for taking the time to share your experience with our dealership. At Tracy Toyota we make it our top priority to deliver detail-oriented, honest, and personalized customer service. I am so happy to hear that our team provided that for you. It was a pleasure to work with you and get you into the car you wanted at the price you could afford and we all look forward to working with you again in the future. If you have any questions please don't hesitate to call or stop by. Also, be sure to check us out on Facebook and Twitter for access to exclusive specials before your first service appointment. Sincerely, Jon Wallace 209-560-6687, jwallace@tracytoyota.com

5.0 out of 5.0

Service Was completed sooner then Estimated

by from Tracy CA |

Prompt and Courteous. Job was completed faster then estimated Was able to make appointment over a convient online service. 10K service was completed faster then estimated.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car service

by from Tracy, Ca. |

I had the agent at my sight with in moments of my driving up and paper work setup fast very pleased with start to finish of my expereances.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service. Deborah is top notch!!

by from Tracy, CA |

Customer service was excellent and we were quickly processed and treated with respect. Deborah was very personable and friendly. I felt like she was really looking out for us.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Tracy ca |

The amazing customer service that Ms.Zyn gives. She explains what is needed to keep my car upto par. She is a true asset to Tracy Toyota.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Tracy, CA |

Toyota Tracy dealership is very quick. The staffs are very friendly and accommodating. They also have great coffee and snack while you are waiting. They also have shuttle service. Excellent service

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Tracy, CA |

Zyn is awesome. She helped me when I recently got my car serviced. She answered all my questions, made some recommendations about what needs to be done but put it into priority of what's important.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, quick & easy

by from Tracy, ca |

I always enjoy the service at Tracy Toyota. Fast and easy service. Everyone is always polite and ready to serve.thanks.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service & Advisor

by from Tracy, Ca. |

It was a job well done for my 2 cars! The service advisor Allen Cadiz was so friendly and very knowledgeable. He explained well everything to me about my Corolla and 4Runner. It's good to have a former mechanic/technician behind the desk of Tracy Toyota.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great customer service from Mrs Debbie

by from Tracy California |

Debbie she was the one for the second time taken care of my car and give me excellent customer service. Tank you Nader Nadery

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Tracy, CA. |

The woman I dealt with was so very helpful and caring. I really like finding that kind of treatment at a business establishment.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 37 reviews)