Benson Ford

Benson Ford

4701 Calhoun Memorial Hwy, Easley, SC 29640

New 877-527-0608
Used 877-764-4765
Service 877-706-9585

You can't get a lower price.

Average Ratings

2.8 out of 5.0
4 out of 10 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-10 of 10 reviews
2.0 out of 5.0

NOT HELPFUL! UNCARING!

by from Easley SC |

On line I was told they could offer 0 down and low payments even though I had a 0 credit score. At the facility, when they learned I was on social security, they suddenly couldn't help me with what I wanted. Wanted to sell me a new smaller car than I needed with a sizable down payment. Then said they were willing to work with me. Not so, if they couldn't give me what I needed!

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Not Applicable
Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great experience.

by from South Carolina |

Drove up there on two occasions. They addressed all of our concerns and even brought in another car for us to look at. We did buy the first that we were were interested in. Mark Brown was attentive to our questions, but not pushy. We appreciated this as we have dealt with some very pushy salesmen on other car lots in the past that did everything in there power to try to keep us from leaving. That only makes me want to leave faster.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I had an outstanding purchase experience here.

by from Mount Arlington, NJ |

I was looking for a very particular pre-owned vehicle, and expanded my search to out-of-state sources. Benson Ford had the Mustang that I wanted, at a fair price. I was quite nervous buying something sight-unseen, but my salesman Gary and his manager Tim, sent me all the pics and info that I asked for. My calls and e-mails were always promptly returned, and everyone on Benson staff that I had contact with was personable. The paperwork was handled perfectly, and they were accomodating to my transporter. In summary, I had a very smooth transaction, that was handled with professionalism.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Told they don't want or need my business

by from Easley, SC |

Would not give requested recall / tsb information. Has no interest in addressing a DEFECTIVE transmission that a tsb was issued for. The tsb is NOT a neglect or wear and year item but a DEFECT in the transmission where a pin has to be shaved down because it's too big. Was told they neither want or need my business. I own 2 fords and my dad does too. We won't be back and will NEVER buy another ford again. Nor will my 22 year old son, his wife or my 2 daughters who will be driving age soon. I will tell everyone I know about how poorly I was treated by not only this dealership but this company. My dad was a service manager for years with ford and would have never treated people like that!

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Buying Process
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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

BENSON FORD BEST CAR BUYING EXPEREINCE EVER

by from Easley, S.C. |

I came in using Cars.com and they provided an immediate response. I knew exactly which Explorer I wanted and the Internet Manager emailed me the window sticker as well as all of the information I needed on that particular one. I came to the dealership and was greeted at the door by my Sales Consultant who had the car ready to go for the test drive. I then came in and the New Car Manager gave me a deal I couldn't refuse. My wife and I have never been more happy and we will be referring as many people as we can. You guys are the best!!

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

My experiance in trying to purchase a Ford Escape

by from Travelers Rest, SC |

After submitting my request thru cars.com I was never contacted by this dealer. I purchased a Ford Escape from another dealer.

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Customer Service
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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Pushy salespeople

by from Travlers Rest, SC |

I have been to Benson Ford 4 or 5 times in the last year. When I see they have a car I am interested in I head on over to check it out. They rarely put their prices on cars.com so it takes a drive or a phone call to find out what is going on. The head salesman (Pru/Prue) is a nice guy but so pushy. When I enter the dealership I mention that I am in research-mode, I will not be buying a car today and will wait for my car to die (currently 138,000 m). Nevertheless he parrots the same phrase the whole time I am at the dealership 'what can we do to sell you a car today' 'what can we do to sell you a car today' 'what can we do to sell you a car today.' It is annoying and ultimately not a good sales tactic. I will be buying a car soon, my car will die within a year or so. I am interested in a Fiesta ST but I prefer the low key sales people at D&D Ford. I can walk into that dealership and not get accosted and pushed around, I recommend you stay away from Benson Ford for a few reasons. Pushy salespeople Inaccurate cars.com listings Rude salespeople

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Customer Service
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Buying Process
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Quality of Repair
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Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Zero stars

by from Easley S.C. |

If you want a quality paint job,body panels that fit properly, a smooth ride with no rattles and people who care about what they do look else where. Had my car three times for over two months still nowhere close to "pre accident condition".Call ford corp and filed a complaint will keep calling until something is done .

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Buying Process
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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience!

by from Greer, SC |

I bought a 2013 Ford XLT and it was the best car buying experience I have had. My salesman, Justin, was very nice, knowledgeable about the vehicle, and made the experience very smooth. The new car manager, Robert, is great and makes you feel very comfortable. I would highly recommend Benson Ford to anyone.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Sales:

by from Greenville S.C. |

Typical car salesman , They will do anything to get a sale right or wrong!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase

Benson Ford responded to this review

December 18, 2013

We are sorry you feel this way. We tried our best to earn your business.


(1-10 of 10 reviews)