Superior Chevrolet

4770 Covington Highway, Decatur, GA 30035

Used 404-284-7630

Average Ratings

4.9 out of 5.0
149 out of 180 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 180 reviews
4.0 out of 5.0

A simple check engine light

by from Decatur, GA |

I brought my car in on a Friday ( my day off from work) to have someone look at why my check engine light was on. The CSR in the service department informed me there were no available appointments that day. We scheduled an appointment for the following week. Unfortunately, I was called into work the night before my appointment and could not bring the car in for repairs until noon. Again, there were no available appointments. He also told me they do not schedule appointments for Saturdays because it is first come, first serve. I asked to cancel the standing work order and he refused to accept my cancellation. Instead, he kept asking me which day I wanted to reschedule my repair. The manner in which the CSR spoke to me was demeaning both as a customer and a woman. There was no attempt to work with me and he seemed generally irritated at the concept. My days off from work are Friday and Saturday. I don't see why I should have to take a day off from work to give someone my money when there are plenty of repair shops in the area.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Superior Chevrolet responded to this review

July 17, 2015

I'm very sorry for the inconvenience to you on appointment times. We have been extremely busy and the CSR was most likely trying to get you the next available appointment. I apologize if the CSR appeared to be insensitive to you, that is not how we treat our customers.


5.0 out of 5.0

Bryant

by from Decatur, GA |

Took his time to go over the car with me!!!!!!!!!!!!!!!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy to work with

by from Decatur, GA |

A very nice person and easy to work with!!!!!!!!!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Decatur, GA |

Darrin is the best!!! Great experience overall!!!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Explained

by from Atlanta, GA |

Bryant explained everything that we needed to know!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bryant

by from Atlanta |

He made me think to make a great decision. I would sent more people to him. Thanks!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Lithonia, GA |

Very informative and helpful. Tended to the needs of the customer. Found a very cute car with great gas mileage!! Thanks much!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bryant

by from Atlanta, GA |

Displayed extreme professionalism. Catered to my auto needs/ desires by closing the deal!!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Harris

by from Atlanta, GA |

Mr. Harris Jones is an excellent sales rep. He made me feel comfortable and satisfied with my trade in.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bryant White

by from Atlanta, GA |

Bryant has een a very helpful and informative person throughout this entire process. For this, I'm very grateful; not only to thank him but to thank Superior Chevrolet as well! Thank you!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 180 reviews)