A Better Way Wholesale

A Better Way Wholesale

423 Rubber Ave, Naugatuck, CT 06770

New 877-249-1330
Used 888-751-2842

New England's widest selection and lowest prices | Financing for all credit tiers | Open 7 days a week

Average Ratings

1.5 out of 5.0
13 out of 114 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 114 reviews

Featured Review

5.0 out of 5.0

In and Out

by from shelton ct |

Was just the experience I was looking for in getting a used car. They went and grabbed it for me and made sure it was clean so I could take a test drive. I bought the car that I wanted and the respect of everything else. Will shop here again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Save your self

by from New London CT |

Beware of this place they think they're smart they can just get any body i bought a car from them and it broke down second day. So i called they said they would fix it more like they're playing cat and mouse game they're waiting so my warranty is over. Well guess what i took it for inspection right after i bought the car next day and it failed and they said it passed really wipers, ball joint, tires, tail light, transmission leaking and the list goes on. Now im going to DMV and the court with a copy of a inception paper and records of faxed paper and call records. We will see who wins.............

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Things that make you go, hmmmmm

by from Meriden, CT |

I was trying to buy a vehicle from these guys alittle while ago. I was looking at them and drove down to them to see about making a sale. I know most car buying places will allow you to go slightly lower for the cost and everything. Well, the guy even said you need $1000 to save the car you want. $1000 to save a car that you may or may not be able to sale. And you are not even going to work with me for this sale? I know alot of other car places that are willing to work with the person to make commission or whatever. But, not these guys, these guys are just wanting to make money and that's it. They do not care about the little guy. I seen a mother from NY come down to the dealership to see about making a deal. From what I heard out of the conversation, the car was not the same car and it was painted with spray paint. Really guys, you can't even give it a decent paintjob to even try to make a sale, nope. But, I do not blame that mother that day for freaking out on the sales person because he was definitely full of hot air when he said that he would paint it and all. The guy I was dealing with had too much ego for his own good. He thought he was high and mighty and owned the place and I do not deal with people like that. I can understand the whole car buying process. But, do not follow me like a lost puppy if you have these many cars on the lot. I'm not your owner and nor are you my friend. I think they really need to change up their sales stuff and allowing the customer to look around at all stocks of vehicles and let them come to you. But, that also includes making yourself available for them to talk to. Every so often, the dealer would be running off at 20 minutes at a time to pick up vehicles from other lots around the area to have them show me what they got. If they were making this much money off of people like they claim, why couldn't they buy a bigger lot to fit more cars in? So, I definitely do not like these people. I definitely refuse to deal with them. I refuse everything from them until they change up their attitude.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Poor ratings for a reason

by from Hartford, CT |

I tried unsuccessfully to contact this dealership via this website and also through email to buy a car. NO RESPONSE! I even tried to call but was put on hold, for 16 minutes and they never came back. After this, I did some research, wow BBB has a file on them you wouldn't believe. Also, the ratings here from people just say WALK AWAY. Despite the fact they have many good deals that come up in my searches, I'm not going to do it.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Terrible pre-sales. Got out as soon as I could!

by from New Britain, CT |

I was in for a rude awakening when I arrived at the dealership. I was told by the sales representative that I must have $1,000 cash with me (for the down payment) if I want to take a look at the car. As per him, I needed to prove that I am a serious customer or else he is not going to waste his time on me. (Well, I had come from 30 miles away, just to waste their time??? Wonderful!) I conclude from my conversation with the representative that if they show their cars to a customer, he has an obligation to buy the car from them. Well, quite an interesting sales policy. I am much better off without it, then.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

THE WORSE WAY TO GO

by from Florence NJ |

I believe I a man with a lot of patience but this dealer has tax my patience. I put a down payment on this car on June 16th. To date I do not have the car. The dealer claims that they do not have the title. I travelled all the way from New Jersey to Ct to pick up only to be disappointed. My advise to you is stay clear because thiis dealer is the WORSE WAY TO GO.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

do not bother. Their advertized price is not true

by from Buffalo NY |

Many calls were not returned. Price that was advertized is not the price you will pay. Can't secure car with refundable deposit. Waste of time.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Amazing!

by from Redding, CT |

I've been to this dealership twice now. Both have been the worst experiences in attempting to buy a car. They're the financial equivalent of a boiler room. When you walk in there are 10-12 desks set up in rows. Half the sales people will be on the phone or "helping" customers, the other half will be actively avoiding you. And if you walk up to the sales desk and and try to engage a manager, they'll help everyone but you. Pictures of the vehicles, whether it be on their site or other cars sales sites will appear to be good and thorough but you'll find them to be less revealing of any flaws when you physically see the car. Without that disclosure, you may feel deceived as I did. The second time I was there, while waiting for over a half an hour for the salesman to find the car for me to test drive, another couple came in, test drove the car and bought it. All while I was waiting for my salesman to get the car. He just disappeared. Upon reappearing, he insulted my intelligence and proceeded to tell me there was nothing he could do. Since the other couple was financing the car and I was paying cash, selling to the other couple was better for the business. I am buying 4 vehicles over the next 6 months for my business. I would never consider again, buying one at A BETTER WAY WHOLESALE.

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Customer Service
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

I'm glad I know cars because they don't.

by from Windsor CT |

My girlfriend's daughter was buying her first car and saw their ad. She picked out 5 CARS that she wanted to look at. We parked in their tiny lot and went inside. I knew immediately that we would NOT be buying a car here, but since we had driven nearly 45 minutes, I decided to see what this place was about. We sat down with the salesman and he proceeded to tell us everyone of the 5 cars was already sold. A 6th car on our list was available, but there was no picture on the internet. I suggested we go to the lot to look and was told that, due to CT law, we couldn't go on to the lot. What?? I texted by girlfriend, who was sitting with the dealer, that this place was not where we wanted to look. I told the dealer that I thought something was wrong and he said, "We sell over a 100 cars a month. What's wrong with that?" I basically stood up, said we should "run like we've never run before" and we left the dealership. In retrospect, I began to think. They advertised 5 cars between 6-8 years old, each having less than 50,000 miles. IMPOSSIBLE. Cars average 12-15K miles a year, unless it's Grandma's car that never goes anywhere. So, a 6 year old car should have roughly 72,000-90,000 miles, but their's only have 35-45K? Really? That screams of odometer tampering. When we got home, I read these reviews and thought I was so grateful that I went with my g/f and her daughter. They may have been taken in by these scam artists. Don't go here, stay away, avoid it like the plague. I don't know how else to tell you but this is not the place to get a car.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Worest place to deal with

by from Naugatuck, Ct |

I beg that nobody deals with this place! I walked in telling them I was only able to afford a certain amount of money every month for a car payment, where I was assured I would be able to get that as a payment. I put the $1000 down to get the process ready where the nightmare began! I was told 2days later to get the insurance all set where my car was all set and I kept asking how much is my loan and was told I need to discuss that with finance but still assured I would be paying what I asked for. Then was told my car wasn't ready it was the wrong vehicle. Went down to talk to finance and was told I wouldn't get what I asked for but let them see what they could do and then was told they had to replace the transmission. A week later my vehicle is ready I go down with another $2500 to put down.. Wait for hours to get through finance finally speak with finance where they added a whole bunch of fees on to my loan and still was paying $30 more then what I asked by this time I was so stressed I just wanted to leave. 2days later I see a few things wrong and call to bring it back where theygive me an apt to bring it in, in 2weeks. As I drove it more and more, more things were wrong with it. I was only able to drive it for a week after ppurchasing it and it sat in my parking lot for another week while I waited to bring it back. I brought it back with a list of problems was called 4dayslater was told everything was fixed, picked it up only for my battery light to be on. I turned right back around and told them to fix it. They have had my vehicle for over a week now and they don't supply a loaner. DO NOT BUY A CAR FROM HERE! They have the worst attitude and every single person I deal with is so rude I can't take it. I've contacted a lawyer but was told I will spend more $ trying to get my money back and the bank I got my loan from can't help either. DONT BUY A CAR I REPEAT DO NOT BUY FROM THIS PLACE!!!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Certified Auto Technichians NOT

by from nh, ct |

Bought the car Friday, went to pick it up on Tuesday. While getting gas hit the Moon roof and it stayed open. Thank god I was only 1/2 mile away, took it back they fixed it before they closed. On my way driving home to UpState, NY the Emergency Air Bag light came on and the tire pressure tracking mechanism. They had me bring it back in for that and a whinning noise in the rear end. The lights were fixed, but the rear end noise continued. Took it back in they had it from 7am to 5pm only to tell me they could not hear whatever it was I was hearing. Frustrated I drove home to Upstate and took it to a reputable Cadillac dealer who told me the Right Rear wheel bearing was bad and should be replace for safety. Now, after this reputable Car Dealer repair bill came $554.32 I am asking them to share in half the cost, because they outright 'LIED" to me.............unbelievable the great feeling you have when you see that dream car that suddenly turns out to be a "LEMON". I will keep the car, now that it has been seen and repaired by real automobil mechanics......................I WOULD NOT WISH THIS EXPERIENCE ON MY WORST ENEMY

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Customer Service
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 114 reviews)