Mercedes-Benz of Reno

Mercedes-Benz of Reno

11500 S Virginia St, Reno, NV 89511

New 888-254-4898
Used 888-408-4419
Service 888-394-2045

Locally Owned and Operated

Average Ratings

4.2 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
1.0 out of 5.0

Wasted my time

by from Missouri |

Led me on like they would sell me a car but then was told only Reno Connected people will they sell to. Don't let them waste your time with false statements and bate and switch tactics.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Mercedes-Benz of Reno responded to this review

May 7, 2014

We do not sell new sport utility vehicles outside our AOI (Area of Influence). We apologize for not communicating this in a more timely manner.


5.0 out of 5.0

sales people are well trained

by from fresno, ca |

salesperson got back to me three times, good job if the auto had all the options I wanted I would have gone to Reno

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Professionalism at it's finest

by from Elko, NV |

From: Bill Long [mailto:deleted for privacy] Sent: Sunday, June 17, 2012 8:42 AM To: Sandra Regalado Subject: Re: REVIEWS Hi Sandy, I am traveling, but want to cast my vote for you in your sales program. You certainly were most instrumental in my completion of getting the new Mercedes. Your professionalism, coupled with your personal presentation, makes you number 1 in my opinion. Best of luck, Bill

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Communication & Prompt Service

by from Columbus, Oh |

Very Professional-Sales and pertinent Questions about the vehicle-such as options and Condition.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very good experience

by from Reno Nv |

The salesman was friendly, knowledgeable and efficient. The dealership worked with me on my trade in and I felt that it was a fair deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)