Mercedes-Benz of Reno

Mercedes-Benz of Reno

11500 S Virginia St, Reno, NV 89511

New 888-254-4898
Used 888-740-5094
Service 888-394-2045

An AutoNation Company.

Average Ratings

4.8 out of 5.0
32 out of 33 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 33 reviews

Featured Review

5.0 out of 5.0

As good as it gets !

by from Incline Village, nevada |

After selecting your car, there are three financial considerations. Price of car, price of financing, price of extended service.. All all three areas of interest, MBZ of Reno is head and shoulders above the competition. No doubt about it. If you leave sales or service without a grin on your face , more then likely it's on you !

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Service and better people!

by from Reno, NV |

Mercedes Benz of Reno is awesome! I had the pleasure of doing business with Dave Rowe who is very helpful and knowledgeable. A+ everything!!!!!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Car Dealership in Reno

by from Reno, NV |

I had a great experience buying my latest car from Jim O'Brien. This is now our 3rd car from Mercedes-Benz of Reno. We will continue to buy from this dealership. Not only is the sales staff great but the service department is top notch as well.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Used Vehicle Purchase

by from Reno, NV |

The purchase process was quick and easy . . . getting through the finance part of the transaction took hours of waiting, getting bumped by another salewhich resulted in more waiting. My salesman only offered an: I'm sorry, nothing I can do we got bumped by another deal.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service by Ken and Jerry!

by from Reno, nv |

It was a pleasure to work with Ken and Jerry. Both friendly and professional... Made the buying process smooth.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mercedes Benz Reno Provides A+ Service

by from Salt Lake City, UT |

We were out of town buyers. The salesman, Hoyt, made the experience pleasant and easy once we had the car picked out.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sprinter Purchase

by from Reno, NV |

Rodger Lillily was an absolute pro. He was responsive throughout the purchase of our Sprinter van, and provided us with information and recommendations throughout the process. We appreciate that Rodger specializes in Sprinter vans and had very specific knowledge on the product accordingly.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Pre-owned purchase from MB Reno.

by from Reno, NV |

Good experience and liked working with Drew Ha. He made the purchasing experience easy and without high pressure. He was knowledgeable of the products, and helpful.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

David Rowe is Best Car Salesman

by from Incline Village, Nv. |

Upon driving up to the Dealership, we were greeted by a friendly professional that was most interested in our need to replace a 10yr Escalade with a better option. David Rowe facilated our needs and made the exchange and purchase the most pleasant car purchase ever in our 65 yrs. Nothing got him flustered nor nothing made him pushy. David was always working to make a purchase work for us rather than work for him. Priceless. We consumated a beautiful purchase and feel grateful for all the time and attention he gave to our requests. We totally recommend to everyone to experience the warm professionism when considering a new Mercedes.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Experience!

by from Carson City, Nevada |

This was the best buying experience we have ever had. Ken Long, the salesman, was waiting for us, because we called ahead, and he had everything waiting for us. Not once was there any pressure to do anything. Once we decided to purchase, Larry Dibble guided us through the process and actually made it fun to spend money! They both treated us with respect and made it an experience we will not forget. When the paperwork was finished (there is always paperwork!) the car we purchased was waiting for us and Ken offered to demo it. Overall, I would recommend Reno Mercedes to anyone looking for a car. And speaking of a car, my dreams have come true! I love my SLK350! Thanks to Ken and Larry!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome car buying experience from Dave and Jim!

by from Dayton, NV |

My wife and I bought a CLA 45 AMG recently and it was a very quick and easy process. Dave and Jim were great to work with on locating us the car as they did not have one in stock. They expedited the delivery that only took 5 days to get here. This is our fourth vehicle from Merecedes and it always a great experience!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 33 reviews)