Capital Cadillac

Capital Cadillac

2210 Cobb Parkway, Smyrna, GA 30080

New 888-385-4084
Used 877-244-0178
Service 888-865-5668

Leading Atlanta since 1931

Average Ratings

4.9 out of 5.0
291 out of 296 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 296 reviews

Featured Review

5.0 out of 5.0

Great service department!

by from Alpharetta, GA |

I recently had a routine service appointment for my SRX, and Capital Cadillac exceeded my expectations. Jason was very professional and nice. The facility and waiting area was comfortable, but I didn't have to wait long, as they got me in and out in an hour. I will definitely be returning for any future service need. Thank you Capital Cadillac!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

December 17, 2012

Thank you so much for setting aside the time to give us this feedback. We are glad to hear that Jason and the rest of the team were courteous, professional, and efficient. We are also pleased that you appreciated our amenities, and will strive to repeat that quality of experience on your next visit. Happy driving in the SRX, and we hope to see you soon. Find us on Facebook and Twitter if you haven't already! Regards, Elwyn Bridges - GM elwyn.bridges@capitalcadillac.com

5.0 out of 5.0

Great dealership

by from Marietta, GA |

This is our 4th Cadillic. We always have had a great experience with this all the personnel at this dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service.

by from Dallas, Ga |

Took my SRX in for a recall and oil change. I was pleasantly surprised when my vehicle was ready to go within an hour.Service rep Jason was very professional.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

EXCELLENT SERVICE

by from Marietta, GA |

Steve Clark always take care of my services concerns. I'm comfortable talking with him when I know that sometimes what I'm trying to explain sounds crazy. EXCELLENT SERVICE.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, very friendly, quick turnaround

by from atlanta, ga |

Walked in, they were waiting for me. Communicated well ( really like the new email system for updates), and they were quick. Best visit I have ever had.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

recall from cadillac.

by from marietta ,Ga |

recall was completed and the need to clean the throttle body was pointed out to me. of course I agreed to have it done.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

March 25, 2015

Frank, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at the dealership and that the recall was completed! If there is anything else we can do for you just give us a call! Be sure to check our Facebook page for more exclusive specials. Best, Elwyn Bridges - General Manager


5.0 out of 5.0

excellent service and clean facility

by from Atlanta Ga |

My experience was taken care in a timely manner. A very courtesy and respectful way. Keep up the good work team.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

March 25, 2015

Thank you for this amazing review, Bobby! I am happy to hear that treated you with courtesy and respect and they took care of you in a timely manner. Thank you and we look forward to servicing you again! Be sure to check our Facebook page for more exclusive specials. Best, Elwyn Bridges - General Manager


5.0 out of 5.0

Best Dealership in georgia, service, sales Dept

by from Marietta, Georgia |

They are just like family taking care of all your needs they worked very hard to make us happy for that experience they are # 1. And General Motors what can i say thank you very much.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Capital Cadillac responded to this review

March 21, 2015

Thank you for this excellent review, Elsa. We are so happy to hear that we could make you feel like a part of the dealership family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Be sure to check our Facebook page for more exclusive contents. Best, Elwyn Bridges - General Manager


5.0 out of 5.0

Great Service Rep.; love the new facility

by from marietta, ga. |

We have the greatest Service Rep. in Glenn Turner. I have to say Glenn is probably 90% of the reason we continue to come to Capital.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

March 18, 2015

Thank you for the awesome feedback! Glen is an excellent service representative and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again for your loyalty and be sure to like us on Facebook to catch the latest service specials! Best, Elwyn Bridges - General Manager


5.0 out of 5.0

service was excellent and facility comfortable

by from Smyrna ga. |

Service is always excellent, and service attendants are courteous and attentive,facility is very comfortable and relaxing while waiting during being serviced

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

March 13, 2015

We appreciate your marvelous feedback, Vernice! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Elwyn Bridges - General Manager


5.0 out of 5.0

Fabulous dealership especially the back end.

by from Atlanta, Georgia |

Your tech Glenn Turner is absolutely the BEST in the business. Together with the body shop acumen and personnel it is really a pleasure dealing with everyone.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

March 9, 2015

Bruce, thank you for taking the time to share this amazing review and 5-star rating! Glenn is a valuable member of our team and he will be grateful to read your nice comments. We're elated to hear that our team provided you with a pleasurable experience during your service visit. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Elwyn Bridges - General Manager


(1-10 of 296 reviews)