Capital Cadillac

Capital Cadillac

2210 Cobb Parkway, Smyrna, GA 30080

New 888-385-4084
Used 877-244-0178
Service 888-865-5668

Leading Atlanta since 1931

Average Ratings

4.9 out of 5.0
314 out of 319 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 319 reviews

Featured Review

5.0 out of 5.0

Great service department!

by from Alpharetta, GA |

I recently had a routine service appointment for my SRX, and Capital Cadillac exceeded my expectations. Jason was very professional and nice. The facility and waiting area was comfortable, but I didn't have to wait long, as they got me in and out in an hour. I will definitely be returning for any future service need. Thank you Capital Cadillac!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Cadillac responded to this review

December 17, 2012

Thank you so much for setting aside the time to give us this feedback. We are glad to hear that Jason and the rest of the team were courteous, professional, and efficient. We are also pleased that you appreciated our amenities, and will strive to repeat that quality of experience on your next visit. Happy driving in the SRX, and we hope to see you soon. Find us on Facebook and Twitter if you haven't already! Regards, Elwyn Bridges - GM elwyn.bridges@capitalcadillac.com

5.0 out of 5.0

Good customer service in the repair shop

by from Marrietta, GA |

It is a pleasure to have the same service representative to attend to the needs of my vehicles. Mr. Cliff Pilson is great.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Tire purchase and oil change

by from Smyrna, Georgia |

I always receive prompt service. Cliff was extremely respectful and I appreciate that. The service is wonderful, no matter if I've made an appointment or not.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Must come here

by from Atlanta, GA |

Outstanding customer service all around. I could not have imagined a better person to work with than Jason. He is very warm and welcoming. Gave us peace of mind through the process and kept us in the loop the entire time. I feel as though he went out of his way to talk through everything with us. The only downside I have is that I have had an interest in extending my warranty and still have not received a call back on that. It seemed as though you guys were short staffed this week in that department.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Marietta, GA |

My vehicle was checked thoroughly. As it turns out, a Bulletin had been issued by Cadillac for the problem I was experiencing. Steve gave me a copy of the Bulletin and I was on my way.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Genuine GREAT service and super facillities.

by from Woodstock Georgia |

I have found all the staff at Capital Cadillac to be very knowledgable and eager to be helpful in a most professional manner. What a great "TEAM" of capable employees you have!! I would especially like to recognize Mr. Jason Simmons and Mr. Peter Huhn, as they are true Ambassadors of Capital Cadillac. My Regards Lacy W. Simmons, Jr.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Cobb County Georgia |

Lee Summers is my Service Advisor and anytime I need to come in to get service he has been awesome!!!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership and service team

by from Marietta, Georgia |

Jason is always great. He is always on his "A" game, and never lets me down. I couldn't imagine working with a better person or dealership. Capital Cadillac will always have my business.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Experience.

by from Kennesaw,Ga. |

Nobody likes recalls.However,if you must a pleasant staff and white glove treatment is very nice.This is what my experience has been at Capital Cadillac.My service adviser Lee Sommers has been just great.And I'm not one to give compliments easilly.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Service I had in over 30 years of auto buying

by from Scottdale, Ga. |

Let Mr. William Bridges know my experience with your dealership is awesome. Master Service Advisor has made my ten years and four cars, Mr. Cliff Pilson has given me the best service, every time I bring my car in. Also he gives me good advise when I call him with a question. Thank you Cliff you are the greatest. I love Capital Cadillac.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful service department!

by from Marietta, GA |

Your service department is wonderful. I usually deal with Glenn Turner. He is always polite, professional, friendly, and knowledgable. If I deal with someone else, they too are always professional and friendly. Usually my car is finished in the amount of time quoted or before.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 319 reviews)