Gene Pankey

Gene Pankey

7201 S Tacoma Way, Tacoma, WA 98409

Used 888-448-9312

We treat you like family.

Average Ratings

4.9 out of 5.0
67 out of 70 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 70 reviews

Featured Review

5.0 out of 5.0

Gene Pankey Motor Company Does it again!

by from Tacoma, wa |

I brought a very close friend in to this dealership because my family has bought 2 cars from them in the past and love their polite, no stress, and professional experience. John Denny and Rod Platzer Helped my friend Austin S. not only find his new car, and took great care of us, but also had the car fully inspected, a paint spot touched up, and also fixed an issue with the vehicle, that they refused to let us drive the car from the lot until it was fixed! We really appreciate all of your time and effort finding the perfect car! We will MOST DEFINITELY be returning!!!! Thanks again guys!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Great salesman.

by from McKenna, Wa. |

The salesman was excellent . If he'd had a car I'd wanted he would have made a sale.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

car sale

by from puyallup wa |

Worse service price to much high I will neaver go again

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Gene Pankey responded to this review

November 30, 2014

Hello manvinder. At Gene Pankey Motor Co, we are highly dedicated in providing the best purchasing experience for our customers as we can possibly provide. This includes treating everyone with the utmost respect and conducting ourselves in an honest and professional manner. Please contact us immediately to explain your experience in greater detail. As you can see by our other reviews, your experience at Gene Pankey is highly unusual. So if your time with us was anything short of a good experience, it is our promise to you that we will do all that we can to make it a more pleasurable one. Thank you for your feedback and we hope to be speaking with you soon.


5.0 out of 5.0

Stress-Free

by from Tacoma, WA |

I have done business with Craig Wilson at Gene Pankey Motors several times and have always been impressed. I have recommended them often. This time when I was in the market, I had no desire to "shop around" I knew Gene Pankey Motors would be stress free and a great deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Puyallup, WA |

Always enjoyed working with Craig Wilson, knowing we can count on his integrity and great customer service.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience!!

by from Federal Way, WA |

Great Experience, easiest time I've had getting a car so far! Thanks Troy Anderson!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Credit Builder!!

by from Tacoma, WA |

I was sent here because my friend Richard had bought a car from here. Thankful because not only did I get a car but it is also a chance to build my credit. Thank you Craig Wilson.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from SEATTLE |

It was an amazing experience and Troy really great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The whole team has been great

by from Tacoma, WA |

The whole team has been great. We visited Many dealers over several months and alot this weekend. Some were too pushy, some were to suspect, but the guys here were helpful, courteous and gave us a sense of confidence in our choice. Thank you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Extremely Nice

by from Tacoma, WA |

Everyone was exteremely nice and helpful. My buying experience was painless just like the last car that I bought here. Craig my salesperson was "A-#1" as usual to me and my family. Thanks Everyone!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Pleased!

by from Tacoma, WA. |

We had a very good experience. The sales people and staff were willing to work with us to get a price we could afford. Very pleased with Joshua and the staff!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 70 reviews)