Brumos Lexus of Jacksonville

Brumos Lexus of Jacksonville

10259 Atlantic Blvd, Jacksonville, FL 32225

New 877-806-8603
Used 877-805-5999
Service 877-807-9039

Average Ratings

4.9 out of 5.0
128 out of 130 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 152 reviews

Featured Review

5.0 out of 5.0

GS 350 purchase.

by from Ponte Vedra Beach, FL |

Sales rep. Made it happen!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Brumos Lexus of Jacksonville responded to this review

June 6, 2014

We are happy to hear that you had a great experience and congratulations on your new Lexus.

5.0 out of 5.0

Lexus Owner over 10 years

by from Jacksonville, Fl. |

Still the same great service over these past 10 years.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service at Brumos!

by from Jacksonville Beach, FL |

This was my first visit to your dealership since I moved to Florida from Southern California. I was very pleased with the service I received on my Lexus LS430 as well as the detailed inspection performed on my car which highlighted possible maintenance areas. Your service representative Mike Needham was very helpful and pleasant to work with. I will definitely be coming back to service my future needs as well as when I'm ready to shop for a new car :)

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Ponte Vedra |

Larry Berry is great to work with ....so dependable and customer friendly.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Jacksonville FL |

My recent experience with Lexus of Jacksonville was fabulous. Best service adviser ever!!!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Stay Away. They are not Honest. BEWARE

by from Silver Spring, Maryland |

I flew to Florida to purchase a used LS 460 from them after many phone calls to verify it's condition. Within 5 minutes, I found that the vehicle that was described to me as a "Front line" car and "Pristine" had been crashed multiple times and did not meet the Lexus Certified Used Car standards as told to me several times by the sales people. The vehicle was SO BAD, the parent company, Lexus, refunded my air fair both ways.

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Not Applicable
Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service/Customer Care

by from Gainesvilee, FL |

The service manager did an outstanding job. Thank you Jack.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Guadalupe Reyes

by from Jacksonville , Florida |

Great customer service! Awesome

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service oil change

by from Jax, Fl |

I was in to get a scheduled oil change and wash. Service was great.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Routine Maint.

by from JACKSONVILLE, FL |

completed on-tine at quoted price; loaner car was very nice; no hard sell on other services; really like that you can pay at the service adviser without having to go to a different person

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prompt and Courteous!!

by from KINGSLAND |

I've been a customer of Brumos Lexus of Jacksonville, Dealership located on Atlantic Blvd. since 2005. Service at this dealership is prompt. My service Advisor, Larry Berry is the best. He is professional and courteous. The new facility provides accommodation for those who need a quiet place to read and/or think as well as an area for conversation, and working with one's technology. The ladies restroom in the old facility was more attractive. I do recommend this dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 152 reviews)