Brumos Lexus of Jacksonville

Brumos Lexus of Jacksonville

10259 Atlantic Blvd, Jacksonville, FL 32225

New 877-806-8603
Used 877-805-5999
Service 877-807-9039

Average Ratings

4.9 out of 5.0
184 out of 209 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 209 reviews
5.0 out of 5.0

Servicing my Lexus at Brumos

by from Jacksonville FL |

Larry Berry is the best. I arrived and they immediately handled taking my car. Provided a loaner. Knew what service was needed. The car was ready around noon and I picked it up soon after. All was great!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Satisfied Customer

by from Jacksonville, FL |

Great customer service. Timely and efficient. Nice remodel of dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Love my Lexus

by from Ponte Vedra Beach, FL |

I had a great experience when I took my RX330 in for normal maintenance. The personnel are all very friendly and helpful, and Tom Stevens made the process easy. He provided a loaner car ( new RX 350, which drove beautifully!) and kept me informed about the service on my vehicle. Couldn't ask for any more!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

we recommend Alex Haynes

by from Jacksonville, FL |

If you are going to buy a Lexus make sure you look for Alex Haynes when you enter Brumos Lexus of Jacksonville. Alex Haynes is extremely knowledgeable and professional. He is fun, caring, and extremely dependable. Very hard working!!!.... What a bright future for this guy! Thanks for everything you did for us Alex!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service of 2010 RX 350

by from Jacksonville, FL |

They did exactly what they said they would do and more. It was a Great Experience.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

70K service visit

by from Jacksonville, FL |

The service tech asked me if I had been in before. That is something that should already be right in front of the individual assisting me. I have been going to the same dealership for service for almost 4 years. This is the computer age and what we all rely on for data. Other than that, it was a good day.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Auto Repair

by from Jacksonville, FL |

Khai Ferguson is an awesome service rep! He is very kind, courtesy, and very honest about the repairs needed. I have used Khai as my service rep since I purchased my Lexus in 2012. He relocated from Orange Park to the Atlantic location and I followed. Great customer service is not easy to come by and he exceeds expectations.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Jacksonville, Fl |

Prompt attention when I arrived. Services advisor explained all work that was to be done.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

review for service

by from jacksonville , Florida |

had a very good first time experience with the service department.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GS 350 repair

by from Jacksonville, FL |

LOVE my GS350!!!!! Service is great and Larry my service rep is extremely helpful!!!!

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(11-20 of 209 reviews)