Riverside Toyota

131 Hwy 411 East, Rome, GA 30161

New 866-399-6503 New866-399-6503
Used 888-454-5731 Used888-454-5731
Service 877-522-3194 Service 877-522-3194

Serving Rome and the Surround Areas for over 30 years!


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 120 reviews

Featured Review

5.0 out of 5.0

Best experience with buying a car

by from New Orleans, LA |

I live out of state and Allison worked with me be email and phone. She is highly energetic and very pleasant to work with. We worked out everything by phone/email so when I was ready to come all I would need to do is sign papers and get on the road! Allison is the best saleswoman I have dealt with for any purchase ever. I walked in the door to meet her smiley face and was driving away in about 40 minutes! HIGHLY RECOMMENDED!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing service from Allison Gentry

by from Rome, Georgia |

Everything. Allison Gentry was amazing! She made sure we got the best deal possible. If you're needing to buy a car in Rome I would highly recommend you to see Allison Gentry at Riverside Toyota.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Rome, GA |

The overall experience was excellent and straight forward. The staff were helpful through out the whole experience and Allison even helped me set up the blue tooth in the vehicle.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Rome Georgia |

Kept us informed. Very nice and cordial. No pressure. Answers phone after hours. Very patient with us. Very good experience.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Rome, GA |

Service writers were fast and friendly and the service was fast, The coffee and popcorn in the waiting area is a big plus.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riverside Toyota responded to this review

May 20, 2016

Stephen, thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, The Riverside Toyota Team


5.0 out of 5.0

2016 Toyota Tacoma - Riverside Toyota

by from Acworth, GA |

My salesman Christian Lopez was very knowledgeable about the Tacoma and the different trim lines. I enjoyed working with Christian he provided me with all the information I needed and wasn't a "high pressure -pushy" salesman or I would have went to another dealer. Heather was my finance person and she was very professional and worked to get me the best rate possible. This was the best experience I've had purchasing a vehicle and I will Highly recommend Riverside Toyota.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Riverside Toyota responded to this review

May 20, 2016

Karla, we really appreciate you being so kind as to write this review about our dealership. It's quite an accomplishment to hear that Christian and Heather provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The Riverside Toyota Team


5.0 out of 5.0

Great Service, Efficient

by from Rome, Georgia |

Very efficient in time management. Staff is very friendly and knowledgeable. Facility is very clean and pleasant. Just an all around pleasure to deal with.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riverside Toyota responded to this review

May 14, 2016

Danny, we appreciate your kind words about the entire service department. We hope to work with you again in the future for any of your automotive needs! Best, The Riverside Toyota Team


5.0 out of 5.0

Great Service - Will find the car you want

by from Dallas, Ga |

Sales rep -- friendly and down to earth. knowledgeable about the truck I was looking for. Found the truck I wanted and had it shipped to his location.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Riverside Toyota responded to this review

May 14, 2016

David, we're happy to read that our team found you the truck that you wanted. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on our page for access to exclusive content. Best, The Riverside Toyota Team


5.0 out of 5.0

Good job, Stephen Taylor and Riverside Toyota

by from Stone Mountain |

Stephen Taylor: Unlike most car salesman, he was simply natural when he talked to us. I probably wouldn't have done business with you if he had said anything and everything to sell the car to us. I wish he was more accurate with the mpg for the Pilot and Highlander. Customers theses days can get wealth of information online and don't just figures at face value. When Stephen told us about the mpg capabilities of Highlander, I quickly pulled my phone and checked for myself. Having said that, I would do business with him again. He did a good job job by not trying TOO hard to buy the car. The moee pressure I feel the more I become skeptical of the product. Authenticity in engaging customers matters. At least you won my business by not pushing me too hard. I intend to refer friends and family members to do business with you Riverside Toyota.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Riverside Toyota responded to this review

May 14, 2016

Shishay, Stephen is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our page! Best, The Riverside Toyota Team


4.0 out of 5.0

Fast and friendly service

by from Rome, ga |

Fast and friendly service. The staff were friendly and attentive to my wife's needs. She felt comfortable in their waiting area.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riverside Toyota responded to this review

May 11, 2016

Richard, thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service. If there is anything more we can do for you please feel free to come back and see Riverside Toyota any time! Take care. Best regards, The Riverside Toyota Team


(1-10 of 120 reviews)