Gillis Auto Center

Gillis Auto Center

West 180 Hulbert Road, Shelton, WA 98584

New 866-534-8629
Used 866-505-0293
Service 866-527-5027

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Average Ratings

4.8 out of 5.0
152 out of 147 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 147 reviews

Featured Review

5.0 out of 5.0

Great Truck Buying Experience

by from Shelton, WA |

I just bought a 2014 F-150 and the experience was great. The sales and financing staff were great to work with and answered every question I had.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Overall Gillis Ford has them all beat

by from Shelton, WA |

Oil change went great, and speedy. Gillis Ford is a great family, Merry Christmasalways had a great experience with the friendly staff at Gillis Ford.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service as always.

by from Shelton, WA |

You are always great and do a wonderful job. Our Lincoln is old but we like it and appciate The Care you take.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

repairs

by from Shelton, WA |

You replace the break trailer system. I had to go back to have the rear portion re-installed.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Olympia WA |

The staff have always been helpful and service my truck in good time. I have been a Gillis customer for many years now. You must be doing something right because I always return for service and to purchase new vehicles. Thanks!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

prompt and friendly services

by from Shelton, WA |

Prompt and friendly services. They take good care of customers

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Shelton wa |

We are very happy. had a great experience. We love John Erwin

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gillis Auto Center responded to this review

December 24, 2014

We appreciate this honest feedback, Heidi! We are happy to hear that we were able to gain your trust in our business.


5.0 out of 5.0

FIXING MY CAR

by from Shelton, WA |

I WENT TO GILLIS WITHOUT A APPOINTENT HAVING A SERIOUS PROBLEM WITH MY CAR ( I WAS ON MY WAY TO TOWN TO GO XMAS SHOPPING)AND WHEN I TOLD THEM MY CAR WAS HAVING ISSUES THEY PUT IT IN THE SHOP RIGHT AWAY AND FIXED IT. THANKS SO MUCH FOR SUCH GREAT SERVICE. JUDY OTTO

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil Change

by from Shelton, WA |

The Oil Change Service was done within an hour of arriving for it. I like not having to wait very long.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Mister

by from Shelton, WA |

My remote key quit functioning properly. The service dept. solved the problem and had me a new key programmed within two days.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gillis Auto Center responded to this review

December 24, 2014

Thomas, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear that we were able to go above and beyond your expectations.


5.0 out of 5.0

Awesome employees

by from Shelton, WA |

Everyone was very helpful. All of the features on our new 2015 Grand Caravan were thoroughly explained.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 147 reviews)