Crown Chrysler Dodge Jeep Ram Greensboro

Crown Chrysler Dodge Jeep Ram Greensboro

3710 Wendover Ave W, Greensboro, NC 27407

New 855-314-1739
Used 855-314-1739
Service 855-315-3607

Proudly serving the Triad of NC by offering a full line-up of Dodge, Jeep, Chrysler and RAM vehicles.

Average Ratings

4.6 out of 5.0
64 out of 68 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 68 reviews

Featured Review

5.0 out of 5.0

Frankie Westwood ROCKS!

by from Charlotte, NC |

Frankie caught me online and held the initial conversation. In my conversation with him he seemed trustworthy and straight forward. I found that out to be very true after meeting him. I need to kick the tires of a car before I buy. I found the vehicle I wanted at Crown. I cancelled my appointment once because I thought the dealership was too far away. I wanted to sell a car and buy a car in one trip. I already had a quote from CarMax to purchase my vehicle. I really wanted a dealership or car sales place close by in the event I had any issues. Rick, Asst GM, was on the phone when I called to cancel an appointment. He did his best to put my fears to rest citing other Crown locations in Charlotte and what they would do to help me in the event anything needed attending to. Fortunately, Greensboro was only an hour and a half from Charlotte so I made the drive. Frankie took care of me every step of the way through getting an appraisal of my current car, test driving the car I wanted, working out the terms of the deal and getting through the paperwork. All in all, I got more for the car I traded in than what CarMax offered. What was advertised in terms of condition of the car I wanted to buy was absolutely true (beautiful condition) and we worked out a deal that worked for both of us. If I had to buy a car sight-unseen from them on the web, I would. What they advertised is what I got. Great deal all the way around. Frankie, you are truly a good person and if I need another car, I will be calling you, personally. Thanks for going the extra mile to find the second set of keys and trying to find the door codes, even after the sale was already done. Rick, thanks for your salesmanship that made me change my mind and make the drive. You got a great place. Thanks everyone.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Very Impressed with Everything so Far

by from Greensboro, NC |

Everything has gone well so far. I bought a 2014 Durango from Crown a couple of months ago, and so far we really like it. It fit our needs, which was for an SUV which could haul a travel trailor. The Durango can haul up to 6200 lbs, while driving like a car really! Great pickup, with its 8-speed automatic. And the price is very reasonable, especially compared to its haulng competitors. Have had a recall done and an oil change, and the service folks were friendly and helpful. Keep up the good work!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

December 16, 2014

Carl, thanks for the 5 star review! I'm so glad to hear that you are satisfied with your 2014 Durango and with the service you have received since your purchase. We hope to continue to provide you with great service in the future, so please let us know what we can do to assist you. Best, Darrian Pearson, General Manager


1.0 out of 5.0

Bad Experience all around

by from Greensboro, NC |

The General Manager, Darian Pearson contacted me to resolve a mistake made during my purchase. Bottom line, even though the mistake was made by Crown, I was told it is now "my problem" . Never have I been treated so poorly in my life. I have purchased two jeeps from Crown and will never go back. I was mislead from start to finish, The General Manager, Darian Pearson was rude and confrontational. I would not recommend this dealership to anyone!!

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Customer Service
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Not Applicable
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Don't Trust this Dealer

by from Greensboro, NC |

Be careful if you purchase a car from this dealership. The GM, Daron Pearson, treated me very poorly due to a mistake from his finance manager. They have lost a customer. I purchased a $50k jeep and was treated as if I was a nuisance. Do yourself a favor and go somewhere else.

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Customer Service
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Well Balanced Group of People

by from Greensboro, NC |

The group at Crown Dodge Jeep Ram of Greensboro, NC are well balanced and work good together. They are fair, friendly, and overall make the experience not to bad to purchase a car/truck in this time and age.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

December 3, 2014

Thanks for the great review! We do our best as a team to make the entire customer experience a positive one, so I'm thrilled that you were satisfied with your time with us. Please let us know how we can help you in the future. Best, Darian Pearson, General Manager


5.0 out of 5.0

Dale in service is awesome

by from High Point, NC |

We come in for an oil change service only once we pulled in the big doors and Dale greeted us very respectfully and kind and even let us know that there was a little wait time but he would take care of us and get us in asap so we waited. He come and talked to us about halfway into the oil change letting us know about reccomended services for our car and the importance of each service especially with the weather turning colder. I have been in customer service myself and Dale used much more than textbook service, I felt as if he actually cared about his customer and was looking out for the best interest of our vehicle. I am coming back to deal with him and definately refer some of my other family members to deal with Dale.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

November 25, 2014

Thank you for the outstanding review! I'm thrilled to hear that you had an exceptional experience with Crown Chrysler Dodge Jeep Ram. We absolutely have our customers' best interests at heart. Thank you for your recommendation and please let us know how we may assist you again in the future. Best wishes, Darian Pearson, General Manager


2.0 out of 5.0

nope not having it

by from Greensboro nc |

Don't give them your ID to go on a test drive unless you want them to do a an unauthorized, non authenticated background check. And buyer beware they misrepresent the vehicles with emblems that would indicate that your buying special edition or accessories that just are not present.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

November 25, 2014

Thank you for your feedback. I apologize that you feel your experience with us was less than satisfactory, and I would like to speak with you personally to find out what exactly you are referring to so that I may rectify the situation. Please contact me at 336-790-9850. Thanks, Darian Pearson, General Manager


5.0 out of 5.0

Knowledgeable Sales Staff

by from Sophia, NC |

Khaled was great. We had a great experience. Sales staff was knowledgeable and low pressure. We would definitely do business here again!

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

November 20, 2014

Brandon, thanks for the great review! We certainly hope to do business with you again, so please let us know how we can help you in the future. Best, Darrian Pearson, General Manager


5.0 out of 5.0

Very outgoing & Friendly

by from Greensboro, NC |

Khaled Abdo was very outgoing and friendly. Puts customer at ease and was very great to work with.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very receptive and friendly!

by from Greensboro, NC |

This is my first experience at Crown Dodge Jeep, Khaled Abdo was very receptive and friendly from the start. Product knowledge was great and he worked hard to get me the price and vehicle I wanted.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

November 20, 2014

Andy, thanks for the 5-star review! I'm glad your first experience with Crown Chrysler Dodge Jeep Ram was satisfactory. Please let us know how we may assist you again in the future. Best, Darrian Pearson, General Manager


5.0 out of 5.0

Helpful & Easy to work with

by from Greensboro, NC |

Khaled was very helpful and easy to work with from the very beginning of the process until the end.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep Ram Greensboro responded to this review

November 20, 2014

Thanks for the 5-star review! I'm glad you had a positive experience with us and look forward to working with you again in the future. Best, Darrian Pearson, General Manager


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