East Coast VW & Nissan

East Coast VW & Nissan

340 Sylvan Ave, Englewood Cliffs, NJ 07632

New 888-564-1094
Used 888-810-4694
Service 877-438-0119

Service Builds Sales. Customers For Life!!

Average Ratings

4.7 out of 5.0
56 out of 59 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 63 reviews

Featured Review

5.0 out of 5.0

30,000 service

by from Wallkill, NY |

Very happy with each and every service at this dealer. They offer complementary shuttle service nearby if you need to run an errand, or a check out car if you are needing to make a few stops. Excellent communication, and right on time.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent service at East Coast VW

by from Fort Lee, NJ |

Your Customer Service Rep - Vinnie is a true professional. He gets the information you give him and immediately decides on what needs to be done. He is an excellent Service Rep.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Horrible service

by from Englewood nj |

Fred Gates was unprofessional and completely lacked any customer service skills. Under no circumstances will I be returning to this horrific service center. East Coast Auto Mall should be ashamed of the free for life scam.

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Customer Service
Buying Process
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Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Always a good experience...

by from Haskell, NJ |

Friendly, curtious, and a ride to and from work. The VW guys take car of me...their work is prompt plus the car is cleaned after the service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, attention to detail went extra mile

by from Englewood, NJ |

The service department was efficient, courteous, on time, and of course experts. They went out of their way for me, went the extra mile to do what I needed. Special thanks to Vinnie.

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

PRESIDENT

by from Fort Lee NJ |

Vincent was very helpful on all recalling the insurance and taking care of all the issues very good man and very good help Thank you from Sale' Benichou

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent VW service

by from Weehawken, NJ |

I've been servicing my VW at this dealership for a few years now. Kief and the whole service team are great!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast. Friendly. Efficient.

by from Englewood, nj |

I have recommended to all my friends & family. It was the smoothest transition. They kept me informed every step of my buying process. Went for my first service after 1000 miles...amazing service. Efficient. Professional & friendly. Uncle Rich is the best!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast. Friendly. Efficient.

by from Englewood, nj |

I have recommended to all my friends & family. It was the smoothest transition. They kept me informed every step of my buying process. Went for my first service after 1000 miles...amazing service. Efficient. Professional & friendly. Uncle Rich is the best!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great service

by from North Bergen NJ |

Excellent service :) you have a friendly and professional staff professional at what they do

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

East Coast is excellent

by from New York, NY |

I have used EastCoast VW for many years - I can actually trust them to give me great service and a fair price.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 63 reviews)