West Herr Dodge

West Herr Dodge

3551 Southwestern Blvd, Orchard Park, NY 14127

New 877-880-7145
Used 888-320-2373
Service 866-612-9105

Average Ratings

4.9 out of 5.0
74 out of 76 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 78 reviews

Featured Review

5.0 out of 5.0

Great experience buying my new Jeep!!!

by from Lockport, NY |

I'd like to start off saying this is my first time ever purchasing any type of vehicle through a dealership and i would HIGHLY recommend West Herr Dodge. The sales associate that helped me through the end, answered all my questions, and explained everything thoroughly was Keith Roberts. He is someone you should ask to see! I will say everyone there is very helpful and friendly as well. Overall it was a great experience and I'm very happy I chose that dealership !!:)

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

bad experience

by from Hamburg, ny |

Would never go to this dealer again sales department is awful and rude....

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Kimberly's Mazda

by from West Seneca, NY |

Keith is a great guy! I bought a car from him before and had a good experience. I specifically called Keith to find Kim's car. He is an asset to this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kimberly's Mazda

by from West Seneca, NY |

Keith is a great guy! I bought a car from him before and had a good experience. I specifically called Keith to find Kim's car. He is an asset to this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kimberly's Mazda

by from West Seneca, NY |

Keith is a great guy! I bought a car from him before and had a good experience. I specifically called Keith to find Kim's car. He is an asset to this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SCOTT'S NEW RIDE

by from TONAWANDA, NY |

KEITH WAS AWESOME! HE GOT US WHAT WE NEEDED AND AT A PRICE WE COULD AFFORD. i'LL BE SURE TO TELL PEOPLE TO GO AND SEE HIM AT WEST HERR DODGE.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

MY WEST HERR EXPERIENCE

by from GASPORT NY |

GREAT JOB . I WOULD COME BACK AND ASK FOR KEITH ROBERTS!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Durango Purchase

by from Derby, NY |

We'd been shopping for this vehicle for quite some time and have already had several bad experiences. From beginning to end we were comfortable with Keith, that he was knowledgeable, and would take care of the points that were priority to us. He allowed us to test drive the Durango shortly before closing, and made himself available to handle the insurance and everything else needed to complete the purchase. The overall experience was superb. In addition to recommending Keith and West Herr to friends & family, it's likely that we will shop here for our next vehicle. Thank you. Matt & Sarah Jennings

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My new Dodge

by from Orchard Park, NY |

Keith Roberts was very professional and did a great job fulfilling all of my requests and requirements regarding the vehicle I wanted. He did so in a very timely manner with great class. He was not pushy and did exactly as I asked making my experience in purchasing a vehicle the best I've ever had.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Truck

by from Orchard Park, NY |

Keith Roberts was outstanding to deal with. He was very professional, prompt in his responses, and found us the perfect truck.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Car

by from Hamburg, NY |

Keith Roberts was a pleasure to work with. He was very friendly and made the overall experience a joy. Being a West Herr customer for over 10 years, I have to say that this was one of the best experiences. He wasn't pushy and let us take our time. Very friendly. We would recommend him to anyone. Thank you Keith!!

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 78 reviews)