Mercedes-Benz of Salt Lake City

Mercedes-Benz of Salt Lake City

575 S State St, Salt Lake City, UT 84111

New 877-432-0916
Used 866-512-3962
Service 866-542-6983

We Hear You

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews

Featured Review

5.0 out of 5.0

Dick mulligan

by from Jackson Hole, WY |

Mark Raleigh is great. We have purchased or leased quite a few vehicles through him. Lost count of the number. The show room is clean, comfortable and has a number of conveniences. The repair shop is immaculate. Everyone is friendly and Brenda and I always feel welcome.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Best Car Buying Experience Ever!

by from Bountiful, Utah |

We were treated great at this dealership. The sales staff was very accommodating and respectful of our time. The purchase of our new Mercedes was the best car buying experience we've had. We have and will continue to recommend this dealer to all our friends and family.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Salt Lake City responded to this review

January 27, 2014

Rick, thank you so much for sharing your experience with us. We're thrilled it was a good one! If you need anything in the future, please don't hesitate to stop by.


1.0 out of 5.0

Worst Sales Staff I have dealt with

by from Evanston, Wyoming |

The worst customer service I received from Lanett Franchaw. I have been a customer of Ken Garff for many years. The sales people's customer service was so bad that I ended up going to BMW to purchase a car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Mercedes-Benz of Salt Lake City responded to this review

January 24, 2014

Seyed, we want each of our customers to receive the best customer service possible, which is why we have sought opportunities to come to a resolution with you and your situation. While we strive to offer the best service, if we cannot offer a solution that satisfies, we sincerely hope you can find what you are looking for, even if it is not with our dealership. We wish you the best.


(1-3 of 3 reviews)