White Horse Sales & Service

(5.0) 4 Reviews

5574 East Avon Road, Avon, NY 14414

Used 585-226-9410

Average Ratings

5.0 out of 5.0
2 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
5.0 out of 5.0

Great Job Done and Great Price !

by from Caledonia, NY |

Half the Cost , that the "Chain" Repair shops wanted for the same work !! Friendly Customer Service and Mechanics, that don't think they can pull a "fast one over" on women ! They have my daughter and my business from now on !

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Thank you for what others could not do!

by from Honeoye, NY |

I've spent the last several weeks going from dealer to dealer without much success. After my divorce my credit really took a hit. I found most of the big dealers either didn't want to help me or couldn't and the smaller dealers didn't seem to have quality cars that looked reliable. I found the people at White Horse very helpful. they seem to have high quality cars and were able to help me get into a truck with far less money down and payments I could afford. Most of all I was treated with respect which was refreshing. Good trucks, great prices and a warranty that I could be comfortable with

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

White Horse Sales & Service responded to this review

May 11, 2014

Thank you for the great review. We try hard to help folks at every opportunity! Keep in mind that you will receive a 10% discount on all parts and labor for as long as you own the truck should you need any maintenance in the future. I'm glad we were able to help and look forward to working with you and your friends in the future. Dave/White Horse Automotive


1.0 out of 5.0

Rip offs

by from Ham ny |

I purchased a vehicle put 2,000.00 down not even months later the vehicle broke down!! This place wouldn't fix it as the cheap warrenty had expired! I only went thru these people because I had a credit issue! My credit is fixed they over charge for vehicles, an take money out of your account when there not supposed to! I traded the vehicle I purchased an ended up rolling a lot over! Was worth it to not deal with these scammers!!!!! It will come back around! I will find an attorney who will handle these people someone needs to do something!!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

White Horse Sales & Service responded to this review

May 6, 2014

I'm not really sure who you are or which vehicle we are posting about since you posted anonymously, but would have liked an opportunity to address your concerns. We stand behind every vehicle we sell with more than the New York lemon law requirements as a general rule. As for your payments, that would be something to take up with the lender or leasing company (which ever applied in your case) as we do not administer car payments at White Horse. I know you have traded the vehicle, but I'd be happy to talk with you and try to make things right. Best Regards, Dave Coffman (585) 226-9410


1.0 out of 5.0

Worst dealership around

by from Avon, NY |

Marty Jobson is the biggest scammer around he offers programs for Buy Here Pay Here but the cars he sells are 3 or 4 thousand dollars over priced and when you car breaks or dies you are stuck with a pay for something that is junk. Beware of this scammer he should be shut down

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

White Horse Sales & Service responded to this review

May 6, 2014

You posted that you DID NOT purchase a vehicle here, but you obviously have an issue we need to address. I'd be happy to hear your concerns and try to make things right. I just became aware of this post today. If you would like to talk about the issue with me, I'd be happy to take your call. Dave Coffman/ White Horse Sales Dept. (585) 226-9410


(1-4 of 4 reviews)