National Auto Plaza - Sandy

(1.0) 1 Reviews

10709 S. State St., Sandy, UT 84070

Used 801-545-9292 Used 801-545-9292

Average Ratings

1.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
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1 of 1 review
1.0 out of 5.0

Poor cutomer service, lack of willingness to help

by from Sandy, Utah |

Overall this was a bad buying experience. I felt pressured by the sales person, I had a concern about something on the car and the sales rep said the service dept. would be too busy to talk to me. I later talked to them and found the expense to fix the issue could be quite expensive so I asked to reverse the sale and they said that was not an option. Within 20 minutes of signing the papers they would not refund my money and cancel the deal. I was also told to come back later that afternoon to correct the paperwork and when I arrived everyone had gone home that could help me even though they knew what time I would be back. I spend the better part of my day to buy this car that should have taken less than an hour. I would not recommend them as a dealer to buy from.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase