Garnet Ford

Garnet Ford

1610 Wilmington Pike, West Chester, PA 19382

New 855-605-9404
Used 866-883-0566
Service 866-338-6756

New or Certified you have come to the right place!

Average Ratings

4.9 out of 5.0
726 out of 727 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 727 reviews

Featured Review

5.0 out of 5.0

Great experience!

by from Glen Mills, PA |

I purchased a 2015 Escape SE. It is really quiet and takes road imperfections with little or no roughness. My salesperson, Sharon Westwood, was great (as always). I came back to Garnet Ford because she sold me my previous vehicle, a 2010 Escape XLT, which I loved. Everyone else at the dealership was friendly and courteous. Thanks. I recommend naming a new Ford auto design a "Ford Experience".

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Garnet Ford responded to this review

March 20, 2015

Thank you and many happy miles!

5.0 out of 5.0

michelle sperry loyle

by from west chester, pennsylvania |

Purchased ford energi...love it! Sales Mauro was excellent service!!!

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from West chester,pa |

Service great as usual on my f150. Waiting area was clean and welcoming as usual. Coffee a big plus

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from chadds ford, pa |

The service guy at the desk( Wayne) did a great job helping me a keeping me up to date on the worm being done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Escape

by from Kennett Square, Pennsylvania |

I bought a used Ford Escape and it was a great purchase. The service was excellent and the staff was as helpful as could be. The detailing that was done to the Escape was amazing.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick and fast inspection!

by from West Chester, PA |

Everything was awesome. For some reason my appointment was not in the computer but I got in and out quickly for my inspection!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Garnet Ford responded to this review

May 21, 2015

We're glad we were able to assist you on your recent visit with us, Perri! Thank you for choosing Garnet Ford and we hope to see you again!


5.0 out of 5.0

glen Mills Pa

by from Glen Mills, Pa./, |

easy to make service appt in and out within 1 1/2 hr.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience, Great Staff

by from Dowingtown, PA |

Shawn Gorman did an excellent job taking care of us. He made the process of buying a car pleasurable. No pressure to buy and he gave an honest answer to our questions.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Garnet Ford responded to this review

May 21, 2015

It is great to hear you had such a pleasurable experience shopping for your new car here with us, Ryne! Thank you so much for your wonderful feedback and we hope to see you again!


5.0 out of 5.0

Great experience

by from Brookhaven, Pa |

Our salesman was extremely helpful throughout the leasing experience. He remained in good communication from beginning to end and never made us feel rushed into a decision. He worked quickly to find us the right car and work within our timeline and budget.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from West Chester, PA |

My Service Manager went above and beyond to support me and get the repairs authorized and completed.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Garnet Ford responded to this review

May 21, 2015

We appreciate your feedback of your recent experience here with us, Christopher. Thank you so much for choosing Garnet Ford as your first choice for service!


5.0 out of 5.0

Great Service

by from Cinnaminson, NJ |

I travel for business and found Quick Lane a convenient way to get my car serviced and maintained. Garnet Ford - Great people and great service!!!

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 727 reviews)