Excel Ford-Lincoln

(3.5) 2 Reviews

2228 S.E. Loop, Carthage, TX 75633

Average Ratings

3.5 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
2.0 out of 5.0

Angry customer

by from Carthage tx |

Never left a dealer so angry in my life. Ended up with a punk kid with chip on his shoulder. Told us we were unreasonable and then got cocky. We went to another dealer and got a crew cab XLT for what he wanted to sell base model plain Jane extended cab. Do not go here!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excel

by from Tyler |

Great sales staff. Great place to buy a truck. They're just nice people and I would recommend it to anyone looking to buy, and that's coming from someone who gets really annoyed with pushy salespeople. First time I've actually enjoyed having to buy a truck.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-2 of 2 reviews)