Kuni Lexus of Colorado Springs

Kuni Lexus of Colorado Springs

604 Auto Hts, Colorado Springs, CO 80906

New 888-745-1485
Used 866-418-0450
Service 888-464-0855

Luxury's address in Motor City

Average Ratings

4.1 out of 5.0
23 out of 29 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 29 reviews

Featured Review

5.0 out of 5.0

Great Experience

by from Colorado Springs, CO |

I leased my second Lexus today at Kuni Lexus. We also own three Lexus' from earlier purchases at this dealership. The experience was great, as usual. The people who work at Lexus truly believe in their product and want to give their customers a wonderful buying experience. We were treated well by each person we came in contact with. Thank you Lexus for a wonderful buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

September 12, 2014

Thank you for your loyalty and continued business with Kuni Lexus of Colorado Springs. I am please to hear that you were treated as you deserved to be! I appreciate you taking the time to write a review. Did you know that we offer a $100 referral reward? Ed Baur General Manager and President

4.0 out of 5.0

pre-owned purchase

by from Evergreen, Colorado |

Kuni had a pre-owned vehicle just posted on a Monday on their website (trade-in from the weekend), I called to inquire about it and salesman Michael did a great job of finding out everything I wanted to know about it, He familiarized himself with the car quickly (it was a Volvo, not a Lexus) and was knowledgeable about the car's features and options. Drove down to the dealer with family, good dealer to bring young children to, and they made all efforts to meet my needs in looking over the car, test driving, answering additional questions, etc. Best of all, unlike other dealers I have dealt with, when I gave an offer, they listened to my reasoning behind it and we were able to negotiate a fair purchase price for the vehicle. Overall a positive experience buying a car from Kuni Lexus Colorado Springs and I would recommend and buy from them again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best dealership in Colorado Springs

by from Colorado Springs, CO |

I've bought cars from 5 different dealerships in Colorado Springs and this is the best one hands down! Zengi is the man! The service is genuine and they did not treat me like "just another sale". I literally visited the dealership at least 10 times over 3 months and they never once pressured me, got frustrated, or treated me like I was wasting their time. I can be a handful as a buyer and they showed great patience with me. They sincerely cared about me and making sure I got the right car. I look forward to my wife's lease to end in 2016 so we can return.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience!

by from Arvada CO |

I recently bought a used RX 400h from Kuni Lexus of Colorado Springs. I drove from Arvada CO to make the purchase because they had what I was looking for and becasue of the customer service I received from Amy Fox over the phone in the weeks before I could make the drive to Colo Springs. Although she was unable to be there when I arrived to make the purchase everything was in place for my seamless purchase process. Melissa met us at the door and Mike Young handled the sale. The prep team did a great job making the adjustments I wanted so I could take delivery. Everyone at the dealership that day did all they could to keep us comfortable for our entire stay. I drove away with a huge smile on my face!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership!

by from Colorado Springs, CO |

I've had exceptional service and performance from Kuni Lexus. Definitely recommend them not only for new car sales but also after-sale care. Every service has been quick, easy, and high quality.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Six out of five stars - fantastic experience

by from Colorado Springs, CO |

Thank you - thank you - thank you Bought a new Lexus - fabulous experience

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

October 3, 2014

Thank you-Thank you-Thank you, Kim, for choosing Kuni Lexus of Colorado Springs for your car purchase. It is always nice to hear that our guests had a fabulous experience. It means a lot to us that you took the time our to write a review. I look forward to seeing you in the dealership for service. Please feel free to post a picture of you in your NEW Lexus on our FB page. We would love to see how you are enjoying it. Sincerely, Ed Baur General Manager/President


5.0 out of 5.0

Retired

by from Colorado Springs, CO |

We did not go there to buy a new car but look at a preowned car. When we left we had bought a 2015 R450H with 2 miles on it. They were easy and nice to deal with. If you like to be pampered and treated like royalty they are the folks! And what was nice, they weren't phony nice. We were under no pressure. They all seemed to enjoy their jobs.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

October 3, 2014

Welcome to the Kuni family! Thank you for providing us with a warm review. We greatly appreciate your feedback. I hope you thoroughly enjoy your 2015 RX450H. I am pleased to hear that your were treated as a guest in our own home. We take pride in accommodating all of our guests with their needs and wants. We have a great referral program when you refer any of your friends and family that buy their 1st car from Kuni. I look forward to seeing you in the dealership for your first oil change. Thank you again for choosing Kuni Lexus of Colorado Springs for your car purchase. Sincerely, Ed Baur General Manager


5.0 out of 5.0

Always The Friendliest People At Kuni Lexus

by from Colorado Springs, CO |

My wife and I purchased a white RX350 F-sport last Sept of 2013. Mark Coffin was our sales consultant at that time. As always Kim the manager always made us feel close and welcome like family. We never felt pressured in any way and they would do anything to make our experience at Kuni Lexus even better. For this year of 2014 we shopped around at Mercedez-Benz, BMW, Audi, Infiniti, and even Toyota. But after the experiences we had with each dealerships, we still ended up going back to Kuni Lexus!! We leased a Nebula Gray GS350 F-sport in the beginning of Aug of 2014. Mark was no longer there to help us but Michael Young treated us like family just like Mark did. Of course Kim helped us with the deal again and she went out of her way to get us the color combination of the car that we wanted. Oh and I want to add that the interior is the cabernet (red) color. Everyone at Kuni Lexus has gotten me to come back again and again. I will surely do business again with the Kuni Lexus family! Our next vehicle will be the GX!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience!

by from Colorado Springs, Co |

I leased my second vehicle today at Kuni Lexus. I also have purchased three vehicles at this dealership in the past. Every time I work with Kuni, my experience is excellent. They have recently added a position in which an individual, in my case Matt Webber, shows you all the features of your car's abilities. This was a great asset to Kuni Lexus. Everyone treated us wonderfully and we left with a beautiful new car and a feeling of great satisfaction. Thank you to all.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

September 1, 2014

Thank you Betsy for being a loyal Kuni family member. I appreciate your business. We added four Delivery Specialists to our team to ensure that all of our guests are well informed and taken care with their new vehicles. I am glad to hear the Matt Webber was very helpful for you. Thank you for taking the time to write a recommendation. I look forward to seeing you when you come in for service. Ed Baur General Manager


5.0 out of 5.0

5 Star Experience!

by from Colorado Springs CO |

Our recent experience buying a CPO Lexus at Kuni was absolutely outstanding. Michael Young was our salesman and he and Ed Baur, as well as Kim during the closing process, were fantastic. No hard sales tactics, just honest, friendly service that we expect. There were no hard pushes either for extended warranties, protection plans, etc...I never once felt pressured in any way. They were very open to negotiating the final price and were willing to earn our business. We would recommend this dealership and it's terrific staff to anyone. Great car and service overall, thank you Kuni Lexus of Colorado Springs. -- The Larson's

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

September 1, 2014

Thank you for you recommendation. We take pride in providing an excellent buying experience for all of our guests. I am glad that I could assist in your car buying experience. You didn't just buy a car from us, you are part of the Kuni family! Stop by and say hi the next time you are in for service. Ed Baur General Manager


5.0 out of 5.0

Bill Kaminski

by from Pueblo, Colorado |

This the second RX that I have purchased from Kuni Lexus (Bill Kaminski) and as expected I was treated like I was the only buyer on the planet. The buying experience and the Lexus brand cannot be beaten.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kuni Lexus of Colorado Springs responded to this review

September 1, 2014

Thank you Richard. I am pleased to hear that you are part of the Kuni family! I appreciate your business and review of Kuni Lexus of Colorado Springs. Stop by and say hi when you come in for service. Ed Baur General Manager


(1-10 of 29 reviews)