Harper Acura

(3.5) 2 Reviews

9739 Kingston Pike, Knoxville, TN 37922

Used 865-691-5551

Average Ratings

3.5 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
5.0 out of 5.0

Very pleasant, no pressure experience

by from Knoxville, TN |

I recently bought a used Acura from Harper and could not be happier with the entire process. My salesman was as nice and helpful as can be - absolutely no pressure. They sold me exactly the car that I wanted, without any heavy handed attempts at up-selling me on service or extended warranties & also gave me a very fair value for my trade in. I would definitely go back to them!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

negotiations

by from knoxville, tn |

I was very disapointed. They showed me what they thought my car was worth but did not show me what their car was worth. When I asked to see the book and showed them what thier car was worth they were not interested in talking to me after that.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-2 of 2 reviews)