South Motors BMW

South Motors BMW

16215 South Dixie Hwy, Miami, FL 33157

New 866-906-8077
Used 866-588-6044
Service 888-249-4039

Average Ratings

2.8 out of 5.0
2 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
3.0 out of 5.0

On line buying experience

by from Miami, Florida |

I contacted South BMW through Cars.com and got a response from a salesperson, Mr. Angel Acosta, that he would contact me at a later time. Time passed, and I decided to contact Mr. Acosta by phone. He didn't even recongnized that I sent an email asking for a bran new X3. Then he told me, he was away from his office and he would be contacting me the next day. In the meantime, I contacted Braman BMW, they were the most helpful people and made my buying esperience a breeze. Long story short, by the time Mr. Acosta had contacted me the next day, I had already bought the vehicle from Braman. I guess Mr. Acosta didn't want to sell me a car, becasue South BMW was the first dealer I contacted.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Found me the perfect car

by from Coral Gables, FL |

Carlos Flores is the best, he was able to find exactly what I was looking for and found me the perfect car. I will continue to shop at south motors as long as Carlos Flores is there to help me out. PS Carlos let me know when the real m2 comes out!!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

potential buyer

by from MIAMI |

I am a cash buyer of a brand new BMW. This dealer even answer from my interest on buying one of his cars.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Satisfied and drove off with a pre-owned certified

by from Miami, FL |

I went to South Motors BMW to purchase a pre-owned certified car and walked away with a car that is in excellent condition and with a deal I was comfortable with. The salesmen were attentive and knowledgeable.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

disgruntle customer

by from Miami |

Hello, Sorry to bother but this is just a complaint. Ever since I bought my vehicle at South Motors BMW I have had the worst customer service ever, and this point I don't know if anyone even cares. I am in the United States Air Force as an active duty airman who decided it was time for a vehicle upgrade. Since day one of meeting with my client advisor Ira Jones at South Motors BMW my nightmare began. I met with him to get more informed of the ffersthey had available. When I question about their online website vehicles and their prices he said they weren available any longer any of them. When I explain what I was looking for he didn care of my need in fact it was a bit of a disrespect the way treated until they ran my credit check. Then after that it was all about signing. Before I sign I question everything about the warranty the maintenance. I explained how I wanted something more reliable but was not ready for something completely new which he kept going back to his Certified Pre-Owned and how it was just as reliable as a new vehicle but was still a bit old. I test drove it and couldn tell anything since it was the first time in a BMW vehicle. I told him about the most I could afford been in the military in my current rank and status and with my previous vehicle completely paid for using it as a trade in I could not go over a certain amount. I initially sign everything with Ira Jones to then be walked over to the Financial Service Professional Michael Rodda. I told them I had my bank to do the loan. Yet they still told me I had to sign some papers and then bring in the loan from my bank and that it was an easy process. It was then that I was showed different numbers from what I could afford when question he starts talking in spanish. Which was completely different from what Ira Jones had showed me so when I said I am not signing he says it too late because I had already signed with Ira Jones and that this process had to be finished my trade in vehicle had already been taken, and there was nothing he could do.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(1-5 of 5 reviews)