David McDavid Honda of Frisco

David McDavid Honda of Frisco

1601 N. Dallas Pkwy, Frisco, TX 75034

New 855-314-2165
Used 855-314-2242
Service 855-315-3637

Texas #1 Volume Honda Dealer

Average Ratings

4.6 out of 5.0
171 out of 187 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


    31-40 of 187 reviews
5.0 out of 5.0

Thanks Sharouz Shakouri!!

by from Little ELM, TX |

I want to thank Sharouz Shakouri for his excellent customer service. He is a great saleman!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mcdavid Honda of Frisco

by from Carrollton, TX |

Great Teamwork at McDavid Honda of Frisco Led by Jesse G. I had an enjoyable experience buying my new Honda Accord from Jesse Garrett at McDavid Honda. While it took me several weeks to decide that the Accord was the car for me, I never felt pressured or hurried to make a decision. Jesse answered all my questions and helped me decide on the options that were right for me. Everyone at the dealership was professional and worked together as a team to earn my business.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

David McDavid Honda of Frisco, Jesse Garrett

by from Irving, TX |

I had the privilege of working with several great staff members from McDavid Honda of Frisco, but I?d like to personally Thank Jesse Garrett for the excellent service I experienced. He was knowledgeable of every car I inquired about, courteous, no hassle, just a great salesman. Jesse treated my family and I so well, I purchased 2 cars from him, a 2014 Honda Sport and 2004 Honda Civic-EX. I intend on sharing my experience with friends and families for years to come, and will always refer them your way! Way to go! One friend has already made a purchase at your dealership, because of me. Thank you Jesse Garrett! Keep up the outstanding work!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

David McDavid Honda of Frisco responded to this review

June 28, 2014

Thank you for taking the time to share with us about your experience. I am so glad Jesse Garrett took such wonderful care of you. Thank you for recommending us to family and friends, we truly appreciate your loyalty to David McDavid Honda Frisco. Please let us know when we may be of assistance to you again in the future. Best wishes, Sonia Heredia, General Manager


3.0 out of 5.0

Service

by from The Colony, TX |

I bought a used car here a few months ago. Unfortunately it had a lot of problems. The dealership worked with me to try to repair and rectify all issues I experienced, but it was to no avail. That was until Ed Salazar stepped in and took ownership of the situation and worked diligently to correct the problem. Initially I was offered a nice deal on a new leased vehicle, however for personal reasons, a lease is just not the appropriate route for me. After some discussion, Ed stepped away and discussed the situation his management. He came back to make me an offer I simply couldn?t refuse. I ended up leaving the dealership delightfully ecstatic, with a much better new used car, at a better price, with a better interest rate, and with no additional down payment. It?s obvious to me that the dealership is taking a loss, but as they described it to me, they just want to do what?s right by their customer. Ed and the management team certainly have done right by me.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Service

by from The Colony, TX |

I bought a used car here a few months ago. Unfortunately it had a lot of problems. The dealership worked with me to try to repair and rectify all issues I experienced, but it was to no avail. That was until Ed Salazar stepped in and took ownership of the situation and worked diligently to correct the problem. Initially I was offered a nice deal on a new leased vehicle, however for personal reasons, a lease is just not the appropriate route for me. After some discussion, Ed stepped away and discussed the situation his management. He came back to make me an offer I simply couldn?t refuse. I ended up leaving the dealership delightfully ecstatic, with a much better new used car, at a better price, with a better interest rate, and with no additional down payment. It?s obvious to me that the dealership is taking a loss, but as they described it to me, they just want to do what?s right by their customer. Ed and the management team certainly have done right by me.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

David McDavid is THE place to get a Honda

by from Frisco, TX |

I visited various other dealerships and I found that David McDavid provided the friendliest atmosphere and most professional staff. They have great sales people like Jesse Garrett that made the sales process very easy. Jesse also offered me a great deal on my trade-in to reduce my purchase price as much as possible. I highly recommend Jesse Garrett at David McDavid.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thank You Adam Rutlege and David Yi

by from Frisco, TX |

After a frustrating go with a BMW, I decided it was time for a change. I contacted a previous sales guy from Honda that I had previously used. Adam Rutlege responded immediately to my texts with a phone call. He then put me in contact with one of his best guys David Yi who quarterbacked an amazing car buying experience. From the test drive to signing the final papers David and Adam were right there to answer any questions and David brought my girlfriend and I water...TWICE. Great customer service. Above and beyond mentality and an efficient operation at David McDavid Honda of Frisco. I would gladly recommend them to friends, family or anyone in need of a great car at a fair price. Thank you for the experience and the honda accord ex-l is phenomenal!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Not a good experience...

by from Little Elm, TX |

When I got into the dealer, the receptionist ignored me completely. I understand she was busy but after she finished helping everyone, she still ignored me; didn't even bother to tell me at least, "I'll be right with you". So I asked someone from Honda that happened to pass by me if he could please find Chris M., the guy I had an appointment with. He went out and started looking for him; however, after a minute, he came back saying he couldn't find him. At this point, I was already upset because I've been there already for 15 minutes and no one seemed to care. Finally some guy came in and called Chris, who showed after 5 minutes or so. Chris was very nice with me but the bad customer service impression I got earlier took away my desire in buying a Honda car at that dealer. As a courtesy to Chris, I went I took a look at some of the cars they had in stock I was interested in (Fit), but left because I was still very disappointed. I don't think I'm going back there again.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

David Davidson great customer service!

by from Frisco, Tx |

We leased two civics and are very happy. Transaction was smooth and David was great and friendly.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Forever Car

by from Allen Texas |

I went to the dealership to look at used cars and to see what inventory was available. My salesman, David Davidson showed me a new car that was just marked down that morning. He knew my price range and when it was all said, I got a new car with more options than what I could even thought existed, financing that beat my credit union and peace of mind that comes with the Honda's quality and reputation. My husband even said to me I have never seen a deal go through so fast and so smoothly. I am so excited about my purchase and I am eager to tell everyone what a pleasure it was working with this staff from sales to finance. Thank you all for my forever car!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

David McDavid Honda of Frisco responded to this review

June 17, 2014

Laura, Thank you for taking the time to leave us your feedback. I am so happy to hear we were able to give you a fast and smooth car purchase. Thank you for your business! Enjoy your new Honda and we look forward to assisting you again in the future. Best wishes, Sonia Heredia, General Manager


(31-40 of 187 reviews)