Atlantic Auto Brokers

Atlantic Auto Brokers

860 W Ridge Rd, Rochester, NY 14615

Used 866-838-4934

Rochester's fastest growing used Honda outlet store!

Average Ratings

4.5 out of 5.0
12 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews

Featured Review

4.0 out of 5.0

Good Experience at Atlantic Auto Brokers

by from Rochester, ny |

Purchased a 2001 Honda Civic for a reasonable price. They were very flexible with payment schedule, which we really appreciated. They also followed through on their commitment to install cruise control module. If I was looking for another used car, I would definitely go back to Atlantic.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Poor customer service

by from Penfield, NY |

I made an appointment to view a car I saw on their website. When I got there all of there cars were filthy and in need of some form of repair. As I continued to view some of their vehicles. I took one for a test drive and there were some issues with the car. I let them know when I returned and they said "well we are not gonna fix every car here until someone is ready to purchase it. I mean I couldn't even change the side mirror so I could drive. I felt like I was bothering him with everything I said or asked. I wanted to buy a car ASAP cash and was basically turned away. Didn't ask for my number to call if anything new came in nothing. I was very disappointed and I will never go back there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

These guys stand behind their product. Top Knotch

by from Fairport, NY |

My son bought a Honda Accord from Atlantic Auto Brokers. They were very helpful and knowledgeable. After the sale and just after the warranty ran out the car had some transmission problems. I was really impressed by the way they stood behind the product that they sold us. Since it was out of warranty they could have told us that it was not their issue. Instead, they repaired the transmission even though it cost them quite a bit of money to do so. I trust these guys and recommend them to everyone that I know that is purchasing a used car. We are about to purchase another car and they are our first stop.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

99 honda accord 105k

by from East Syracuse, Ny |

Great car nothing wrong with it except need replacing the front brake pads and rotors soon. Other then that, the car is sound, little rust.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Atlantic Auto Brokers responded to this review

July 19, 2013

Thanks for the great review. Sorry to hear that you needed to replace the brakes shortly after the sale. I understand coming from Syracuse it probably didnt make sense to bring the car back to me, but we would have replaced them for free within a certain amount of time. Please contact the manager Shaun Mauger, at 585-697-0001 and we can send you out a gift card for the restaurant of your choice. Thanks so much.


5.0 out of 5.0

Very Pleased

by from Honeoye Falls, NY |

We had been shopping for a Honda CR-V for our teenage son. After being disappointed with 2 other dealers, we felt that we were treated right at Atlantic. When we called to say that we would like to come and test drive a specific vehicle, we were very happy to find the car had been pulled out and test driven in the time that it took us to get there. Shaun was extremely knowledgeable and helpful with all of our questions. Our son is extremely happy with his new vehicle, and this was the smoothest car-buying experience we have ever had.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased used Honda Accord

by from Penfield, NY |

Sales staff were friendly and helpful and stood behind what they sold.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used car

by from Newark,NY |

The service for buying a car was fast and simple. I came there on a saturday and was in my car on Tuesday when the banks reopened. They took care of all the paperwork.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honda Happiness

by from Buffalo New york |

We found Atlantic Auto Brokers through a web search. The saleman Shaun was incredible very helpful, friendly, knowledgeable about his product which was wonderful. We presently own two hondas and was looking for the third. We would highly recommend Shaun and his team if you are looking for a Honda. He has the most inventory in the area and he is honest and fair to his customers. Awesome Experience would will definitely be back.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Our daughters Honda

by from webster |

My husband and i have been looking for a car for our daughter for 2 months before we found Atlantic Auto Brokers, We purchased a 2004 civic at a great price and they made us feel comfortable enough with the reliability by actually putting the car on the lift to point out the repairs performed. THANKS

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Professional and Honest

by from Brockport, NY |

I am extremely impressed by this auto dealer. Everything about the company was on-line and easy to view. Their site was so organized with all the information available at my fingertips. The General Manager was fantastic. Not a pushy sales feel and worked with us to the end. He knows his business, is honest, reputable, and wants to make sure the customer is happy to gain trust and repeat business. Absolutely would use them again!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful 1st car buying experience

by from Henrietta, NY |

From the moment I arrived, til I drove away, it was an awesome experience. I test drove several cars, and chose a great Honda Accord. The whole process was explained to me and I came away happy. I would highly recommend Atlantic Auto Brokers!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)