Bill Kay Ford

Bill Kay Ford

14633 S. Cicero, Midlothian, IL 60445

New 866-540-8703
Used 866-833-7951
Service 877-426-6634

See How Little you pay when you buy from Bill Kay Ford

Average Ratings

4.7 out of 5.0
148 out of 150 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 150 reviews
5.0 out of 5.0

Excellent car buying experience

by from Midlothian, IL |

My purchase of my new 2015 F-150 was a fantastic experience. My salesman J.T. was very knowledgeable of the truck and helped me a lot through the entire process. My truck was delivered to me in excellent condition and with a full tank of gas for me to get to know my new ride. I am very happy with my overall experience and will continue to patronize this business.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service very clean facility

by from Midlothian, IL |

service was great I traded in a 2007 Murano and purchase a 2015 Ford Fusion but they yet to pay off my 2007 Murano maybe I'm just paranoid I hope they not scamming me..iJs

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Midlothian, IL |

Dropped off the car and they said it would be ready by 2pm and it was very close to then when we went to pick it up. Very happy with this time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

new F150

by from Midlothian, IL |

The salesman was very courteous and knowledgeable. The F150 is excellant as to now. I Love everything about it. Would recomend to anyone.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service Review

by from Midlothian, IL |

The free car wash turned into no porter available. Was not thrilled about that.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Midlothian, IL |

greeted right away, very helpful and professional service adviser, service tech was efficient and quick, adviser explained service performed and possible future service needed

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Midlothian, IL |

I came in at my appointment time, your Service & Parts Dept. staff was very friendly and accommodating. You handled my recall and 2 other issues while I waited. The work was done earlier than anticipated. Great overall Job!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review of dealership by customer

by from Midlothian, IL |

I ordered a 2015 Mustang convertible, and it arrived a few days ago. From the time I entered the dealership until I submitted my personal credit statement, your salesman, O.C., was helpful and knowledgeable. He is a credit to your organization. I definitely would recommend your dealership, and particularly O.C. Thank you. Lowell Beck

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bill Kay Ford responded to this review

January 23, 2015

Congratulations on your new vehicle, Lowell! We're glad to hear you appreciate all the extra effort our Staff put into everything we do! Please let us know if there is ever anything else we can do for you!


5.0 out of 5.0

good service

by from Midlothian, IL |

service advisor was courouse and friendly, he handle my car fast.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Midlothian, IL |

the service was very good. I didnt have to wait a long time to get my car back either. The staff was very friendly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bill Kay Ford responded to this review

January 23, 2015

We're pleased to hear everything was completed to your satisfaction, Sherry! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


(1-10 of 150 reviews)