- Repair & Care
At Auffenberg Ford O'Fallon we're your new and used Ford dealer selling new Ford cars, SUVs, and trucks with a great selection of quality pre-owned vehicles. But we're more than just sales, we also offer a Ford Certified Service and Parts Department, a Body Shop, and More.
Auffenberg Ford O'Fallon serves the following communities; Scott Air Force Base, Collinsville, Mascoutah, Highland, Alton, Belleville, Mount Vernon, Troy, Edwardsville; and in Missouri--St. Charles, Hazelwood, Florissant, Arnold, Fenton, Afton, Webster Groves, Richmond Heights, Maplewood, Ballwin, Maryland Heights, all of Saint Louis City and St. Louis County.
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Details on this dealer's service department are available on their website
17 out of 23 people recommended this dealer.
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by Kevin The FordFan
I am a loyal Ford customer, but I am not loyal to any dealership. That, however, may change since I have worked with Vicki Robison at Auffenberg Ford in O'Fallon. I did all of my homework before going there. I had a car picked out and was given a reasonable trade-in allowance for my three year old Taurus. There were two things I really appreciated about my experience at Auffenberg. I only worked with Vicki during the negotiation process. Most dealerships if the salesperson can't close the deal on the first offer, the boss comes out with the salesperson, and they will often gang up on a customer..This didnt happen here. The other thing I liked was that I had spoken over the phone with Vicki about wanting all weather OEM black floormats for my Fusion..I had not closed the deal, and yet she went ahead and ordered the mats so they would be there if I decided to buy and they even arrived ahead of me at the dealership! The next day we had a major snowstorm so the mats were pressed into service. I would recommend this dealership to anyone..I used to sell cars myself in my younger years..I advise people to do their homework before they go shopping, but having a nice group of people to work with makes the experience a lot less painful..Kevin