Certified Auto Mall

Certified Auto Mall

5499 Route 9 North, Howell, NJ 07731

Used 866-671-7022

We Don't say we're the best, Our customers do!

Average Ratings

5.0 out of 5.0
23 out of 23 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 23 reviews

Featured Review

5.0 out of 5.0

Best Car Buying Experience Ever.

by from Howell, NJ |

Me and my wife had done the tour of the car dealerships for the past few weeks. Finding several cars we liked but not overly happy with the price, condition or overall service at several of these dealerships. We decided to take a drive by Certified Auto Mall to look at a car we had seen online. We originally saw a Nissan Murano which we both liked and an Infinity SUV. My wife went inside to find someone to show us the two cars. Tony, the general manager got us the keys to the Infinity and asked what we were looking for in a car. We told him our needs, SUV, Low milage and decent year. The Infinity fit these needs but Tony wanted to show us one other car that he felt fit our needs a bit more. The dealer had just got in a 2011 Dodge Journey with 46,000 miles. The car was fully loaded with 3 row seating, push button start, heated seats, remote start, aka, the works! We took the car for a test ride and me and my wife both looked at each other with that look and knowing "this was the one!" I have had credit issues over the past few years from suffering a sever spine injury and being out of work for 3+ years. My credit was low and my current job isn't the greatest. I told Tony where we wanted to be at and what our down payment could be. Tony told us to take a ride for a bit and he would call us back. Me and my wife upon leaving the dealership both agreed that chances of hearing back were slim to none seeing how our previous experiences had gone. not a half hour later after leaving Tony called me back with an approval and told me to come get our new truck! The service, laid back friendly atmosphere made this the most rewarding car shopping experience myself and my wife have ever experienced. Certified Auto Mall is a great place to buy a car and the staff there alone make it a great place. Quality cars and quality people!!!! Couldn't be happier with the car and dealership and we look forward to using them for future service on both of our cars from here on out!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

It was a pleasurable experience making my deal.

by from Maryland |

It was a pleasurable experience. I drove three hours to make the deal. I would buy another vehicle from them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

this place is great

by from middletown, nj |

came here to get a car i saw on their site and never have i ever had such a great experience buying a car before everyone here is very helpful and they worked with me to make sure i drove the car home. i will most definitely come back here to do business again and would recommend this place to anyone looking to buy a car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

06 Jeep

by from New Jersey |

I went into Certified about a month ago for a new vehicle for me and my family. Billy and Art took the time to find us the perfect SUV for us! The buying process was easy my credit was so so however got an instant approval with great terms. The truck was carfax certified and I got the warranty i wanted. I had a minor issue with the AC. The guys had no problem taking care of it IMMEDIATELY. I COULD NOT BE HAPPIER!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buyer of a vehicle

by from north haverhill n.h. |

Best dealer I have talked to ,bad experience with 5 other internet dealers easy, quick and paper work easy to do

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Winston, Certified Auto mall sincerely appreciates your business along with the kind review! We hope you enjoy your Infiniti FX35 and are glad we were able to meet and surpass you expectations! Sincerely Billy


5.0 out of 5.0

Great service!!

by from Howell, nj |

I always go to this place because they are very friendly and give excellent customer service!! I recommend this place to everyone

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Michelle, Thanks for the review! Keeping our customers happy and satisfied is our number 1 goal! Sincerely Billy Stahnten


5.0 out of 5.0

Used Ford Taurus

by from Matawan NJ |

We have been getting beaten up by used car dealers all over Jersey, Certified Auto Mall was the first place to actually listen to what we NEEDED! Art at Certified found the perfect car at the perfect price and got us happily driving out of the lot in under an hour with the perfect car. When looking for a used car Certified Auto Mall is the only option!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Thanks for the review we are very glad to hear you are happy with your experience and your purchase! Art, our owner, definitely leads by example and wants all of his staff to follow his lead and focus on paying attention to the customers wants and needs! Thanks Billy


4.0 out of 5.0

Leary at first, but happy at the end!

by from New Jersey |

Always leary of dealerships. However this place came ref. by a friend of ours. I must say it was the easiest buy at a dealership ever. And they def. got me the best deal out there for interest rates with a so so credit history. The son Billy....the best ever. Personable. Helpful, Cheerful and pleasant. over all, we are happy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Joe and Margie, Thanks for purchasing the Conversion van we are pleased to hear that you had a good experience! We keep our word play no games and always follow through with the customers best interest at heart! Do not forget we also have an award winning service dept in case you need any and all upcoming scheduled maintenance or unscheduled repairs. Thanks Billy


5.0 out of 5.0

awesome service

by from Brick,Nj |

Certified has been my number 1 and only choice to have purchase any vehicle from . I have purchased over 5 cars from these guys in the last year between cargo vans for work and person vehicles. This is the only place in the area I will take my trucks or cars to for honest reliable service in there shop.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Mark, We appreciate your review glad to see we have earned a repeat customer and are always looking for new ways to keep our customers satisfied! Billy


5.0 out of 5.0

Excellent Customer Service,Very Easy to work with

by from Howell NJ |

The salesman Tony was very nice and helpful,and answered any question that I had. It was a great buying experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

Mark, Your review is greatly appreciated! Thanks for your business and remember we do offer all kinds of maintenance and auto service. Thanks Bill Sthanten


5.0 out of 5.0

Made buying my car easy

by from Point PleasantNJ |

Billy and the rest of the crew at certified went above and beyond to get me in may new car. Great experience. Customer for Life.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Certified Auto Mall responded to this review

March 18, 2014

TJ, Thanks for the Review we really appreciate it! Hope the BMW is running well thanks for the continued business from you and your family over the years! Billy


(1-10 of 23 reviews)