Acura of Augusta

Acura of Augusta

1760 Gordon Hwy, Augusta, GA 30904

New 877-737-6656
Used 855-702-9147
Service 888-377-2070

ADVANCE

Average Ratings

4.4 out of 5.0
32 out of 36 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 36 reviews

Featured Review

5.0 out of 5.0

the best

by from augusta ga |

our experience was great. we walked in and walked out the same day with our new car and the customer services was the best..

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Acura of Augusta responded to this review

October 1, 2012

It was our absolute pleasure to assist you with your purchase. Please feel free to contact any of our staff in the future if you have any questions. Matt/Internet Manager

5.0 out of 5.0

Great Service from Lester and Jonathan!

by from Augusta, GA |

Lester has been delightful to work with and has made my visits for service a breeze - in and out quickly, with a loaner. Jonathan is very helpful with technology questions, which is very important to me, especially with all the new features available now. The current staff is so friendly and courteous. The salesmen that I worked with when I bought my car (they are not longer working there) made some promises that I did not think were going to be honored. I spoke with Greg Hodges, and he quickly took care of of my concerns. I have been very impressed!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

One word: unprofessional

by from Columbia, SC |

I bought my last car from my local Acura dealership and had a wonderful experience, so I had high hopes for Augusta Acura. Saw a car online that I was interested in, but there were no pictures of the car online. I emailed and they agreed to text me some pictures and, based on those pictures, I decided to visit the dealership with the intention of buying the car. Since the dealership is an hour away from my home, I told them I would call to tell them when I was leaving to ensure the car was available and would be ready for me. Also told them that if all went well I planned to have it checked by a mechanic. So, at 2:30 I called to tell them I was leaving and would be there between 3:30 and 3:45. The representative on the phone told me to ask for the manager and they would be ready for me. When I arrived, right on time, the manager was in a meeting. So, another person offered to show me the car. Well, come to find out the car was in the service bay being "prepped" for sale...wheels off and nowhere near able to be inspected or driven (so much for having an appointment to view and drive and inspect the car). When I explained that we had driven an hour, the salesperson asked if we could maybe go grab dinner and come back in an hour (not exactly what you want to hear after driving an hour). We initially agreed, but later decided to just leave because our initial impression of the car was that it was in far worse shape than the pictures led us to believe and since it would be too late to have it inspected by the mechanic we had lined up there really was no use staying anyway. So, overall, I would definitely not recommend driving in from a distance to this dealership. Furthermore, the level of professionalism is not one that I would recommend for locals either - especially for a dealership selling premium branded cars.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Acura of Augusta

by from Ninety Six |

Outstanding Dealership sales and Service. I drive over an hour to get there and it is well worth the time and travel to receive such service. I could go to a competing dealer in Greenville a 45 minute drive but and glad I choose Augusts

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

THANKS ACURA OF AUGUSTA!

by from Augusta, Ga |

SHOUT OUT TO Lester Hurlston Who Rocks! You're the best!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Servie

by from Augusta, GA |

This time the service was somewhat slow but I was really not in hurry. But the manager kept apologizing and did all he could to try to me out as quickly asap.. But they do good work on servicing an vehicle.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service- so happy with this dealership!

by from Evans, GA |

Excellent experience (as usual for Acura of Augusta). You safely took care of my emergency plus loaned me a car while you did the repair. Thanks so much! Sharon Barber

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Acura owner

by from Warrenton,Georgia 30828 |

I am very pleased with my service from Acura. This is my second Acura and I plan to stay with them. Danny and Lester have always been super in taking care of my servicing.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Review of Acura of Augusta

by from Aiken, S.C. |

I have used this dealer for servicing of my Acura MDX for the last 10 yrs. Their service advisors are professional, knowledgeable and get you in and out with as little delay as possible. Repair costs when needed are reasonable and I've never had to return because something wasn't fixed right the first time. I am willing to use this dealership and drive from Aiken to Augusta because of their knowledgeable service staff. I would and do recommend this dealership to my friends.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service review

by from Aiken, SC |

Folks in the service dept. have always been extremely helpful and friendly.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The Splendorous Acura Dealership of Augusta, GA

by from Statesboro, Georgia |

Thumbs up for the Acura Dealership of Augusta, Georgia where it is always a pleasure to take my car for servicing. The atmosphere is always conducive for pleasant waiting, and the service representatives are truly friendly and professional. The wait time for servicing is remarkable. If you are searching for a dealership that is demonstrative of professionalism, courteous demeanors, and full of personality and expertise---Acura Dealership of Augusta, Georgia is the place to shop.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 36 reviews)