Toyota of Hopkinsville

Toyota of Hopkinsville

4395 Fort Campbell Blvd, Hopkinsville, KY 42240

New 855-775-0554
Used 855-282-9697
Service 888-224-8374

You're gonna love us!

Average Ratings

4.3 out of 5.0
9 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 11 reviews

Featured Review

5.0 out of 5.0

Not your typical Car Dealership

by from Hopkinsville, KY |

A couple of years ago we searched for our new car, even traveling up to an hour away. After many dealerships, many car salesmen, many test drives, and many days we finally narrowed our car down to a Toyota. But we were hesitant to buy one from the other Toyota dealerships. My biggest complaint about the "other" dealerships was this almost creepy "I'm gonna get you" attitude of the car salesmen. As a woman I learned years ago to stay away from the smooth talkers, so me and my husband kept walking away from the other dealerships without a car. Toyota of Hopkinsville was very different. As soon as we drove on the lot we were shocked that no one was stalking us -just salesmen asking if we needed any help, and when we said "no", they simply said, "okay, just let us know if you have any questions". I was amazed. When we did talk to a salesman there was no pressure and no hassle. No smooth talkers -just family men trying to earn a living like the rest of us. No gimmicks, like the other car dealerships, either. We got a great deal on our Corolla from Jovan, and just recently we bought our Sienna from Jed Campbell. They both did an amazing job with us, as me and my husband are not the easiest nor most trusting car buying customers. I was reluctant this time to get financing through the dealership, because of what I've learned from our first car buying experience at another dealership, but they really did get us a better deal with a lower APR than even our bank (which we love) could give us. Toyota of Hopkinsville gave us two great car buying experiences, and we look forward to buying from them in the future. I highly recommend them over any other dealership in the area.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Above and Beyond!!!!

by from Trenton Ky |

I have to first say I dreaded going through the hassle of buying a car. However, the experience was much better than I thought it would be!!! From the moment we stepped out and looked around the lot we were greeted with such a kind sales consultant named Joshua. He new so much about the inventory and asked important questions that helped lead to a great vehicle. We didn't see what we exactly wanted in lot and he even remembered he just had a Toyota van come in that weekend that wasn't out of shop from inspection. Once we saw the van we knew it was for us!!! He was so personable and everyone in the dealership was charming. Mr. Joshua went above and beyond for us and truly listed to us!!! He showed us all about the features of our van and even programmed our Bluetooth connection!!!! Kiddos to him and all the employees for a job well done!!! I urge anyone to come on out to Toyota of Hopkinsville if you are needing a vehicle!!!

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

big liars

by from nortonville ky |

promised to detail car when it was serviced. and dont care

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Worst experience ever!!

by from Hopkinsville, KY |

I'm glad to hear that the buying process is better than their ability to properly or willingly repair the vehicles that they sale. Repair services are below mediocre, and it actually feels like you're being scammed. They always have an alternative that is not covered by the warranty!! Don't go here for any repairs, worst experience of my life!!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Toyota of Hopkinsville responded to this review

August 15, 2014

I sincerely apologize for your experience during your recent visit to our service department. I understand you had an issue on a vehicle you purchased from another store but brought to us for repairs. We strive for excellent customer satisfaction and when issues arise, we attend to them as soon as possible and make all possible attempt to resolve them. I would like to invite you back into our store to take care of your concerns. Please contact Larry Godwin, sales manager or James Martin, our service manager at 2708869099. Looking forward to resolving this issue and we thank you for your patronage.


5.0 out of 5.0

They work with you!!!!

by from hopkinsville ky |

I appreciate all the help from everyone involved helping me get my truck!!!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Response to my inquiry very prompt, thanks.

by from Lexington, Ky |

Dealership representative responded in a timely manner, very appreciative that my inquiry was important to them.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quality

by from Hopkinsville, ky |

Great experience. Very friendly. I requested something to be changed/fixed after I drove the truck off the lot and the sakes staff and service dept were extremely cuteous. They did the request without hesitation and were fast.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I love my Camry

by from Camden, TN |

I just bought a 2012 Toyota Camry from this dealership. I was treated with great respect. This was the easiest automobile transaction ever, The dealership was very professional and very down home as well. The salesman I dealt with (Joshua McGowan) was very knowledgeable about the car and its many options. They gave me a great trade-in value of my old car. The financing was extremely easy, and they knew exactly which finance company would give me the best rates.They got me a great warranty as well. Usually after I buy a car I have buyers remorse the next day. With Toyota of Hopkinsville I have zero regrets. Working with the entire staff at this dealership was worth me driving the extra miles to purchase here. I am impressed!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased 2 cars in 24 hours! Fabulous Serivce!

by from Hopkinsville, KY |

We purchased a truck from Toyota of Hopkinsville yesterday. My fiance and I went back today and purchased her a vehicle. We loved our salesman, Joshua McGowan, from the night before that we decided to use him again when looking for a car for my fiancee. He had the car ready to test drive, but he needed to finish up with some of the items on the truck. So Joshua introduced us to Jaye Jameson. Both of these gentlemen, were a pleasure to work with and really wanted us to leave with another car today. With that in mind they did everything in their power to get us the price we wanted for the car, and they were successful in doing so! Both men were a pleasure to work with and were really easy to talk to and really listened to everything we had to say and took everything into consideration. The Toyota of Hopkinsville team as a whole are very nice and wanted to make the us happy and to see us leave in a car!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing service!!!

by from Hopkinsville, KY |

Toyota of Hopkinsville, was a great place to buy a car! We were there last night and dealt with Joshua McGowan, he was an amazing salesman. He was very personable, understanding, and really listened to all of our needs and concerns. He took everything we said into consideration and made a great offer, and we received the car we exactly wanted that fit our needs. I would recommend Joshua McGowan to anybody interested in buying a car because he is a great individual to work with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They are great!!

by from Hopkinsville, KY |

My experience at Toyota of Hopkinsville was great! They are knowledgeable, friendly and made the buying process super easy. I will definitely return to them to do future business.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)