Southwest Kia at I20

Southwest Kia at I20

39650 Lyndon B Johnson Fwy, Dallas, TX 75232

New 888-513-4013
Used 866-784-9042
Service 888-673-1293

Average Ratings

4.8 out of 5.0
229 out of 239 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 239 reviews

Featured Review

5.0 out of 5.0

Great palce buy a car

by from Garland texas |

I well go back I took my old buick in though they would not help they where a help for us. I well buy car carmaxx againg after been with south kia AAA+++++

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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Awesome service

by from Dallas, Texas |

I was able to schedule my appt online. I arrived and was helped in a timely manner. My service agent is awesome!!! I didn't have to wait to long for my car to be finished. I love the Kia Service center.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service!

by from Dallas, Texas |

This was the best car buying experience I've ever had. The staff at Southwest Kia are awesome! They made you feel like you weren't just buying a car, but also buying into a great family. I would highly recommend purchasing a car from Southwest Kia, YOU WON'T BE DISAPPOINTED! I got the car I wanted and so did my daughter! Looking forward to our service checks just so we can stop in say hello to the wonderful staff! You all rock!

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Dallas tx |

I had my experience with Alex. He was very professional and helped me resolve my problem with my Kia immediately. He is very encouraged into helping others and made my visit a fast one. Will definitely return and work with him again

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Friendly staff.

by from Granbury, TX |

Scott, the salesman was very friendly, professional, informative. The manager, I think Carl was his name, was also friendly and easy to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car buyer

by from Dallas, Texas |

Great experience from start to finish. Stan and Giovanni did everything they could and I left with a 2015 Kia Forte. Happy with the terms and the conditions! I am happy with everything from there!

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service Dept and Staff

by from Dallas, TX |

Setting the appointment was a breeze, checking in and getting the specific services I needed clarified was easy. Alex was clear and specific. I was treated with respect and taken care of quickly so that I was back on the road (in a rental) until my services were completed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Dallas, tx |

I'm very satisfied from the moment we walked in and the explanation of the features that the vehicle has to the time of delivering the vehicle. Excellent customer service.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thank you Alex

by from Ferris , Texas |

My first service appointment was easy and comfortable. I worked at the computer in lounge while I waited for my car to be ready . The coffee was good and Alex was on time and available . THANKS I love my KIA and the support I get from Southwest.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car purchase! Super happy!

by from Dallas, Texas |

Having a older car, I was looking for a new car. I have heard good things about Kia so that was my first stop! It ended up being my only stop as Stan and Giovanni worked with my credit and terms. I drove off with a 2015 Kia Forte Lx. I love it and very happy with the contract and financing!!

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast and through service

by from Dallas Texas |

Fast and through service and attention to detail. Good procedures in place to handle service reminders and offers to return for service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 239 reviews)