- Service & Repair
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Details on this dealer's service department are available on their website
75 out of 76 people recommended this dealer.
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by GTI Owner
The title says it all--Clapp VW is the only dealer in the area that I will go to. I have tried the other two over the years and had trouble with both, causing me to go back to Clapp every time. Keith, the service writer (manager?) runs a tight shop and keeps a watchful eye over the work that his technicians do, which I appreciate as a customer. One visit, when I had a difficult-to-determine suspension creak with my GTI, he worked first-hand with the technician to take the car on repeated test drives to figure out the root cause to where the issue was originating, and fully fix the problem.