Banner Ford

Banner Ford

1943 N. Causeway Blvd., Mandeville, LA 70471

New 866-698-2682
Used 866-206-3093
Service 888-316-5097

"The Banner Way...A Better Way"

Average Ratings

4.6 out of 5.0
13 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews

Featured Review

5.0 out of 5.0

Class Act

by from Kenner, LA |

Went to the dealership to buy a used car. Everyone in the sales department was very helpful and nice. I had a very good experience and would definitely do business with this dealership in the future.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Excellent used car buying experience

by from Madisonville, LA |

I traded a 2013 silv 1500 Ltz for a 2007 sequoia here. Great experience. Frank was our salesman; he was funny, cordial and patient. He treated us like people instead of marks as some used car salesmen are wont to do. Frank was reasonable at the negotiating table and I feel we found a fair price for the transaction. I enjoyed the purchase process and was glad to give Frank my business. Again, an excellent experience and I highly recommend this dealer and of course, Frank Pallapatoc.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Worst service

by from Mandeville, louisiana |

Three hours for a oil change. After 1.5 hours was told they didn't have a oil filter. Over 3 hours still not finished

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

fine service

by from covington, la |

Fine group of people. Always professional and courteous. They do the work as expected and never add work without a call.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best auto buying experience.

by from Covington, LA |

This is my second Ford I have purchased from Banner, and the fourth purchase in my family. The salesman I had did not pressure me into a purchase. I was undecided between two vehicles and he went through the pros and cons of each vehicle. I decided to purchase a 2014 Ford Focus. I am very satisfied with my experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

truck driver

by from bogalusa la. |

Fast and friendly, very nice. I've used to other ford dealers and they do not compare to the experience I had here

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Banner Ford responded to this review

February 1, 2014

Thanks :)


5.0 out of 5.0

Great Service

by from Covington, LA |

Everyone is really nice every time I come in. Any problem I have they take care of. Only thing I don't like is if I say I'm having some type of issue with my car they stare at me but if my husband says the same thing they'll take a look at it. A little sexist.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Banner Ford responded to this review

August 28, 2013

Thank you for the feedback Grace. I apologies for any misunderstanding or communication error on our end. Banner Ford is highly recognized for doing business the way people want to be treated. Your comments help us identify ways to improve as we strive to reach our goals to be the best.


5.0 out of 5.0

New Car

by from Folsom, LA |

I bought a new car from this dealership and had a great buying experience. I definitely recommend it to anyone wanting a deal and good customer service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Banner Ford responded to this review

August 28, 2013

Thank you for your business.


4.0 out of 5.0

Good Customer Service

by from Mandeville, LA |

Good customer service and meeting customer expectations.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast, No Pressure!

by from Covington, LA |

FAST, No pressure car purchase. Always good service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Banner Ford responded to this review

August 28, 2013

Thank you for the positive reviews. We build our business on easy business without hassle


5.0 out of 5.0

New Car

by from Abita Springs, LA |

I came in on Jan31st, and bought a car on Feb1st! The purchase was great with no hassle. I got exactly what I wanted with David T. As my salesman. I am very happy with my decision on buying from here and look forward to many more years with Banner Ford!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Banner Ford responded to this review

August 28, 2013

Glad we can help and thank you again for choosing us :)


(1-10 of 14 reviews)